My client offers a full range of mobility products directly to customers who need these to maintain their mobility and independence.
Our products are genuinely liberating and transformative.
We have requirement for a Scheduling & Installation Administrator to join the Sales and Marketing Team.
The Role – Scheduling & Installation Administrator
Liaising with installation partners and customers to arrange installation of products
Planning and organising installations using our business system
Completing all documentation with the highest levels of accuracy and providing this to the relevant parties
Dealing with queries relating to installation and finding solutions
Dispatch and track products and update stakeholders of any issues
Maximising opportunities for installations
Ensuring all documentation is received following installations and actioned
You will have the opportunity to see customers through the whole process to a successful outcome.
The Ideal Candidate:
A planning professional with excellent customer service and great organisational skills
Self-management with a ‘can do’ attitude
Excellent telephone manner
A genuine passion for helping people
Confidence using Microsoft Excel, Word, internet & email
Accuracy and attention to detail
Logical approach
Able to work to agreed process & procedures to meet and excel customer expectations
In-depth training will give you all the product knowledge you need to excel in this role.
We work with disabled and elderly people and want people who can demonstrate empathy and provide people with an excellent service.
You will be joining a family-owned business which is expanding rapidly in the UK and internationally. There is a positive, friendly and encouraging family culture across the business.
If you’re looking for a job where you can genuinely go home at the end of the day saying that you’ve made a positive difference to someone’s life, then let’s have a conversation