Diligenta's vision is to be acknowledged as Best in-class Platform based Life and Pensions Administration Service provider. Customer service is at the heart of everything we do and our aim is to transform our clients' operations. A business that has been described as 'home' by existing employees, we drive a culture that is founded on positive change and development.
The Opportunity
We are seeking a Business Readiness Manager who can confidently lead and manage delivery of Operational Change within a functional area, ensuring the effective management of implementation activities required to successfully deliver all types of change.
You'll be:
1. Managing the interface between the central change team, client, IT, 3rd party suppliers, front and back office teams to ensure successful implementation of operational change.
2. Collaborating and influencing key stakeholders to ensure the operational change is planned and delivered effectively and on time.
3. Collaborating with Programme and Project Managers to develop the implementation plans for each project to ensure successful delivery within regulatory standards and change framework.
4. Leading and coaching your team of direct reports to deliver their readiness activity, change processes, change strategy and personal development.
5. Engaging, maintaining and sharing regular updates on readiness activity across a range of stakeholders including client, SLT, and 3rd parties.
You should apply if you:
1. Have proven track record of delivering large projects/programmes.
2. Are well-versed in writing and delivering project plans.
3. Understand key accountabilities in change delivery and adoption.
4. Have a good attention to detail and high-quality outputs needed.
5. Are a fast learner who is adept at problem solving, and conflict resolution.
#J-18808-Ljbffr