We are seeking two Proactive Care Coordinators to join our Health and Social care system within St. Helen's, within Contact Cares.
Contract Details:
1. 1 x 30 hour contract
2. 1 x 22.5 hour contract
This is an exciting opportunity for a committed and reliable person to take on a challenging and sometimes pressured role. Applicants must possess excellent communication skills, organisational skills and be able to communicate effectively with people at a senior level and have the ability to time manage and work well as part of a team.
St. Helen's is on a journey of integrated care which sees the provision of co-ordinated care for adults in the community who are at high risk of inappropriate or unnecessary hospital admission. This is achieved through collaborative working between key stakeholders in primary care and health and social care professionals.
A key part of integrated care includes regular GP practice Multi-disciplinary Team Meetings (MDT), to enable the planning and tracking/review of care for adults using this multi-agency approach.
This role is seen as critical in co-ordinating Multi-Disciplinary Teams, within the three St. Helen's neighbourhoods, to facilitate and deliver effective provision of care for vulnerable and frail adults, particularly those at high risk of a hospital emergency attendance or admission.
The Proactive Care Coordinator's role is pivotal to effective delivery of care and interface between patients and service users, carers, primary, secondary and community/social care, and voluntary organisations. Post holders are required to work flexibly across a range of services within the St Helen’s Borough and neighbourhood localities. Planning, organising, coordinating and feeding back in Team Meetings is fundamental.
The post holder may be required to work some flexible hours.
Key Responsibilities:
1. Complete aspects of Contact Cares assessment and review work, following Service standard operational procedures and processes.
2. Complete duty screening calls and referrals following referrals received by GP/professional.
3. Independently complete assessments in patient homes, often for vulnerable/homeless/self-neglect patients/service users, including clinical observations.
4. Utilise knowledge in pressure sore prevention and prescribed pressure relieving equipment/products.
5. Administer delegated medicines for injection.
6. Implement and evaluate a plan of care for simple wound management, as directed.
7. Utilise clinical skills appropriately to enhance the delivery of patient care.
8. Identify and use opportunities to promote healthy lifestyles.
9. Act as an advocate to resolve issues and barriers to care.
Minimum Requirements:
1. Excellent communication and organisational skills.
2. Ability to work as part of a team.
3. Experience in a health or social care environment.
St Helens and Knowsley Teaching Hospitals NHS Trust is the only acute Trust in Cheshire and Merseyside to achieve the title of OUTSTANDING, rated by the Care Quality Commission.
Our '5 Star Patient Care' strategy is at the heart of all that we do; supporting our vision to provide world-class services for all our patients by getting it right for every patient, every time.
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