Being an Aftersales Administrator isn’t just a job; whether it's troubleshooting, providing product information, or just a friendly chat, you're the voice that reassures and resolves. You orchestrate opportunities to shape positive experiences and leave a lasting impression on valued customers. You help to bridge the gap between technical jargon and simple terms, ensuring customers fully understand necessary repairs and services.
At Holden Volvo we have an exciting opportunity for an experienced Administrator to join our Aftersales team in Norwich.
Role requirements:
1. Previous experience in a Service Advisor or Service Administrator role
2. Ability to build rapport and form lasting relationships with customers
3. Excellent communication, listening and negotiation/closing skills
4. Ability to handle changes with a positive attitude
5. Ability to organise and prioritise to meet targets and deadlines
6. Proven track record of performing and thriving in a fast-paced environment
7. Proficiency in processing invoices and advice notes
Don’t miss this fantastic opportunity to drive your career forward with us, apply today. For an informal chat please call Polly on 01603 283989 or email your CV to Polly.Gosling@holdengroup.co.uk
Benefits:
* £150 per year, Personal Training Budget
* Life coaching to help you set and achieve your personal goals in life!
* Employee discounts
* Colleague referral scheme
* Long service awards
* Free life insurance
Driver Licence Required: Yes
Working Hours: Full Time - Monday - Friday, Saturday morning on a rota basis.
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