Job Overview
We are seeking an experienced Customer Relations Specialist to manage the delivery of exceptional customer care across our property services portfolio.
The successful candidate will be responsible for liaising with tenants regarding improvement, repair, and development work, ensuring their individual satisfaction and needs are met.
Key Responsibilities:
* To drive the delivery of customer care and support services across the portfolio
* To collaborate with tenants to identify and resolve issues
* To ensure effective communication and issue resolution
Requirements:
* Proven experience in customer relations or a related field
* Strong communication and interpersonal skills
* Ability to work independently and as part of a team
What We Offer:
* A competitive salary range of £35,000 - £45,000 per annum
* A dynamic and supportive work environment
* Ongoing training and professional development opportunities