As a Marketplace Operations Executive you will be responsible for onboarding & supporting third party sellers onto the Tesco Marketplace platform, to drive scalable growth by optimising and enhancing our product assortment. About Marketplace Marketplace is a brand-new online venture for Tesco, designed to give our customers the opportunity to use our website to shop for a wide range of third-party products in addition to the groceries they already know and love. Join us on this exciting new journey, and you’ll be a key member of a hardworking, collaborative team that’s delivering on our promise to serve our customers, communities and the planet a little better every day. Life on the team As a relationship builder and inspirational manager, you know how to get results and are committed to developing exciting partnerships. The key to the Marketplace team’s success is its ability to collaborate with many other teams in the wider Tesco family, including Finance, Digital Product and Online Operations. No two days will be the same as you become an expert in your area of the Marketplace model. We’re building Tesco’s future, and it’s a future shaped by you. As a Marketplace Operations Executive you will be responsible for onboarding & supporting third party sellers onto the Tesco Marketplace platform, to drive scalable growth by optimising and enhancing our product assortment. At Tesco, we believe in the power of spending more time together, face to face, than apart. So, during your working week, you can expect to spend 60% of your time in one of our office locations or local sites and the rest remotely. We also recognise that life looks a little different for each of us. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. That’s why at Tesco, we always welcome a conversation about flexible working. So, talk to us throughout your application about how we can support. Manage the on-boarding of third party sellers onto the Tesco Marketplace platform Develop and demonstrate sound technical and business understanding of the marketplace platform and what is needed to maintain a high bar for our customer experience on-site (item data quality, etc.) Use this knowledge to educate and support sellers to successfully launch and maintain their business on the platform Monitoring quality of Marketplace and identifying areas of improvement Establish and maintain audit processes for marketplace listings, ensuring sellers are adhering to guidelines Establish KPIs for quality and create a regular reporting process to monitor these metrics Identify areas of improvement and opportunities for continuous development of the Marketplace proposition Be the subject matter expert for seller on-boarding and Marketplace catalogue Work with partner teams (CEC, product/tech) to deep dive issues and identify solutions • Data Manipulation (Microsoft Excel/Reporting) • Ability to quickly grasp working knowledge of multiple product systems (custom built or third party) • Manage multiple tasks with competing priorities • Project Management • Continuous Improvement (CI) • Good communication LI-AO1