Operations Manager
Hours: 40 hours / Days
Location: Scotland
Salary: Competitive + Fantastic Benefits including Car Allowance
ABOUT THE ROLE
As Operations Manager within the North Division, youll drive a change and improvement programme alongside the Divisional Director, Regional Director and Line Managers in homes where specific operational challenges have been identified. Well look to you to take on General Manager responsibilities and become a CQC Registered Manager if needed.
Itll come under your remit to identify any concerns about the home through robust quality assurance, complaints, incidents or accidents and implement improvements where possible. With the support of our client's Business Manager, youll also prepare an annual budget, manage all sales enquires and proactively promote the home in the local community.
Your leadership style will build a culture of robust performance management. By overseeing recruitment, training, motivation, communication, supervision and appraisal, youll help to tackle any poor performance. At the heart of your leadership will be a determination to deliver quality care in fact, youll be a role model who demonstrates person-centred care by building close and trusting relationships with residents.
This is a demanding but rewarding national role that could see you b...