Main Duties and Key Responsibilities
Training Needs Assessment:
1. Oversee the training needs of staff teams, identifying relevant learning opportunities for their professional growth and compliance.
2. Work closely with department heads and management to ensure compliance with mandatory training requirements and address specific skill gaps.
Training Program Design and Delivery:
1. Deliver training and induction to all new starters, ensuring they are well-prepared to meet the operational and regulatory standards of the organization. Provide ongoing support to newly inducted staff, ensuring they transition smoothly into their roles.
2. Design and expand training and development programs based on the needs of the organization, ensuring they are up-to-date and aligned with industry best practices.
3. Deliver appropriate training programs externally to stakeholders, ensuring that external partners or collaborators are trained according to the organization's standards and compliance requirements.
4. Organize, deliver, and evaluate in-house training sessions both in-person and virtually, covering care standards, policies, procedures, and best practices.
5. Arrange and provide bespoke training updates for all staff, ensuring that ongoing training needs are met, especially when regulatory or organizational changes occur.
6. Support staff in accessing training from local funding sources ensuring they can take advantage of free or subsidized training opportunities.
Compliance and Documentation:
1. Ensure all training aligns with the regulations set out by the Care Quality Commission (CQC) and other governing bodies, including OFSTED for children’s services.
2. Advise Senior Management of any changes to the training we provide, particularly those required to meet evolving legislative or regulatory requirements.
3. Maintain accurate training records for all staff, including attendance, certifications, and progress, using appropriate systems or databases.
4. Ensure that all staff maintain up-to-date mandatory training and certifications, alerting managers when staff are due for renewals. Participate in general management and administration of the organisation.
Evaluation and Feedback:
1. Regularly assess the effectiveness of training programs by gathering feedback from staff and making improvements as necessary.
2. Analyse training outcomes and report to senior management on progress, issues, and future training needs.
Collaboration and Communication:
1. Liaise with managers, supervisors, and care teams to ensure training aligns with the operational needs of the services.
2. Serve as the primary point of contact for all training-related queries and ensure clear communication regarding training schedules and content.
Health and Safety Training:
1. Ensure staff are trained in health and safety protocols, infection control, fire safety, and risk management, particularly for vulnerable groups like elderly residents and children.
2. Stay updated on the latest health and safety legislation and integrate new standards into the training programs.