Neurological Rehabilitation Health Care Support Worker
Hampshire and Isle of Wight Healthcare NHS Foundation Trust
Snowdon is a 14 bedded unit which specialises in the treatment of adults with physical and cognitive impairment following a recent neurological event or a long- term neurological condition. It is located within the South of England Rehabilitation Centre (SERC). Within this unit there are also two level 3 physical rehab wards and one level 2 neuropsychiatric rehab unit for patients who have acquired a brain injury.
You will work as a member of a multidisciplinary team alongside service users to promote independence and daily living skills, including personal hygiene, diet and fluids, encouraging them to engage in social or leisure activities as identified within their Care Plan. This role will assist and support qualified staff and carry out assigned tasks as directed, without supervision.
This role will provide support in management of risk, developing therapeutic relationships, supporting people to live meaningful and fulfilling lives.
Main duties of the job
To assist qualified staff daily in the provision of care and undertake tasks to facilitate the smooth running of the service as directed by the Service Lead.
Develop rapport with patients and treat all patients, carers an staff with dignity and respect.
Work with nursing staff, multi-disciplinary teams, and other allied health professionals.
Use interpersonal and communication skills to de-escalate and reduce aggressive behaviour if encountered from patients and carers.
Act in a manner to respect the customs, individuality, values and sexuality and spiritual beliefs of all patients.
Using judgement skills when seeking of feedback from patients to inform qualified staff to enable the development of services.
Following training and meeting competences undertake task delegated by qualified staff i.e., documenting patients care keeping records up to date on computer, carry out routine observations documenting findings and informing qualified staff.
To raise incidents appropriately via the reporting system in an accurate, objective and concise manner.
To ensure timely and accurate recording of patient information on patient systems.
Receive routine information and communicate to line manager /Clinical lead.
About us
Hampshire and Isle of Wight Healthcare NHS Foundation Trust is a newly established organisation, bringing together expertise from across mental health, learning disabilities, community, and physical health services. We are dedicated to delivering compassionate, high-quality, and accessible care to the diverse communities of Hampshire and the Isle of Wight.
With over 13,000 dedicated staff working across more than 300 sites, we place patients and staff at the centre of everything we do. Our goal is to create an integrated healthcare system that improves accessibility and ensures more consistent care for patients. By working together, we aim to improve patient outcomes, drive innovation, and meet the unique needs of the populations we serve.
Our Trust unites services from Southern Health, Solent NHS Trust, Isle of Wight NHS Trusts community and mental health teams, as well as Hampshire CAMHS, originally part of Sussex Partnership NHS Foundation Trust. This transformation enables us to deliver more seamless care across the region, ensuring that patients receive the right support, in the right place, at the right time.
Join us as we embark on this exciting journey to shape the future of healthcare across Hampshire and the Isle of Wight. We are deeply committed to our CARE values of compassion, accountability, respect, and excellence, and offer outstanding opportunities for career development, training, and collaborative working.
Job responsibilities
Further information about the Trust and this role can be found on the Job Description and Person Specification document attached. It is important to us that we ensure our recruitment processes are accessible and inclusive to everyone - if as a potential candidate you are concerned a person specification may prevent or restrict your application for employment as a result of unintentional barriers on the grounds of your sex, race, age, sexual orientation, religion/belief or disability please initially contact the Trust's Recruitment team - detailed in the advert. The Trust will seek to resolve this issue wherever possible.
We are happy to talk Flexible Working - all requests for flexible working options can be discussed as part of the interview process.
Person Specification
Qualifications
* GCSE in Maths and English or equivalent.
* Qualification at level 2 or in Health and Social Care or other relevant subject or equivalent experience.
Experience
* Fitness to undertake and pass Prevention and Management of Violence and Aggression (PMVA) training as required for role.
* An ability to follow care plans as determined by a qualified practitioner.
* An ability to carry out routine observations and to advise a qualified practitioner where a change in care may be required.
* An ability to prioritise workload.
* Able to work as part of a team.
* An ability to use general IT applications.
* Is able to work legally in the UK.
* Is able to work with children and vulnerable adults.
* Ability to travel for training purposes across a range of sites in Hampshire.
* Experience in working in a healthcare setting.
* Experience of working in an environment where clients demonstrating challenging behaviour.
* An awareness or experience of using patient systems.
Additional Criteria
* Ability to communicate with patients' carers and clients where motivation maybe low and engagement is difficult, necessitating the use of motivational and persuasive skills where there maybe barriers to understanding.
* Communication skills required where a client may present with complex needs and persuasion, or negotiation is required to ensure the most appropriate care is given.
* Ability to recognise a deteriorating patient and to escalate concerns.
* Knowledge and understanding of confidentiality, and especially how that would apply in a Health setting.
* An ability to recognise and act appropriately in an emergency situation requiring the intervention of a senior nurse, doctor, or emergency services.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer name
Hampshire and Isle of Wight Healthcare NHS Foundation Trust
£23,615 to £23,615 a yearbased on full time hours
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