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Employer NFU Mutual Location Stratford-upon-Avon Salary Up to £26,000 + 10% annual bonus + benefits package Closing date 5 Jan 2025
View more categories View less categories Sector Human Resources Contract Type Permanent Hours Full Time
* To support your work life balance, we offer 80% home working options
* Join an organisation passionate about employee engagement
* Excellent opportunity to develop your administration and customer service skills within a professional HR environment
HR Adviser
* To support your work life balance, we offer 80% home working options
* Join an organisation passionate about employee engagement
* Excellent opportunity to develop your administration and customer service skills within a professional HR environment
About the Role
We have an exciting opportunity for a HR Services Adviser to join our HR Division at NFU Mutual. As part of the HR Services team, you will act as the primary point of contact for employees and managers with HR related queries. You will provide guidance on a diverse array of HR topics while delivering exceptional customer service for all employee transactions, in compliance with both Group and Regulatory requirements.
Your key responsibilities will include interpreting, advising, and investigating HR policies, systems, and processes, and triaging incoming queries. You will process, review, and action employee transactions across the employee lifecycle, ensuring accurate documentation and systems updated for effective statutory and HR reporting.
You'll manage a caseload of employee screening requirements, keeping employees and line managers informed of progress and managing any adverse findings to ensure compliance with Group and Regulatory standards.
To support the development and growth of our team, you will contribute to the implementation of end-to-end HR Services team processes in line with our HR Process Excellence Framework.
About You
If you are proactive, customer-focused with a keen eye for detail and a commitment to excellence, we invite you to apply for this opportunity to make a significant impact on our HR Services Team. To apply for this role, you must also have:
* Demonstrated experience of working in customer service coupled with a passion for delivering an exceptional service to your customers
* Excellent written and verbal communication skills, with the ability to engage with stakeholders at all levels
* Strong attention to detail ensuring accuracy and efficiency.
* Exceptional organisation skills with the ability to prioritise and manage workload effectively
At NFU Mutual, we support an inclusive workplace and value all the differences that make us unique. We celebrate the creativity and innovation that comes from diverse perspectives and experiences and share a common vision of doing the right thing for our customers and employees.
We recognise that some candidates may experience barriers during the recruitment process. So, we encourage candidates to discuss any adjustments or accommodations they need to be the best they can be throughout our recruitment process.
We're proud to be a Disability Confident Employer, a Race at Work and Women in Finance Charter signatory and welcome applications from people of all backgrounds, regardless of age, ethnicity, disability, neurodiversity, gender, religion, marital status, sexual orientation, or socioeconomic background.
Benefits & Rewards
When you join our team,you can expecta supportive cultureandanattractive range ofrewards and benefitsincluding:
* Salary up to £26,000 per annum(depending on experience)
* Annual bonus (up to 10% of salary)
* Contributory pension scheme, up to 20%, including your 8% contribution
* 25 days annual leave + bank holidays + buy/sell/save holiday trading scheme
* A Family Friendly policy that helps you balance your work and family responsibilities
* Access to savings at High Street brands, travel and supermarkets
* £20 contribution to a monthly gym membership - subject to T&Cs
* Health and wellbeing plan- cashback for dentist, opticians, physio and more
* Access to voluntary benefits, including health assessments, private medical insurance and dental insurance
* Employee Volunteering - volunteerin the community for one day each year
* Unlimited access to Refer a Friend £500 bonus scheme
* Life Assurance coverof 4 x salary
* Employee discounts of 15% on a range of NFU Mutual insurance policies.
Working at NFU Mutual
We'reone of the UK's leading general insurance and financial services companies. For over 110 yearswe'veput our customers at the heart of everything we do.Ourpeopleare just as important to us.Wepride ourselves on being "a great place to work" andareone of only 57 companies across the globe, and one of only two organisationswith headquarters in the UK,to receive a Gallup Exceptional Workplace 2023 award. We were also named in the LinkedIn Top 25 Companies List 2021, the Glassdoor Best Places to Work UK List 2023 and 2024 and were recognised as a certified UK Top Employer by the Top Employers Institute in 2023 and 2024.
We offer a supportive culture where we empower and inspire our people to perform, offer them opportunities to grow, and recognise and reward their contribution. Our people are proud to work for a company that respects them and their communities, and they trust us to be financially sustainable, so we are successful now and in the future.
Apply now
Stratford-upon-Avon
Tiddington Road
Stratford-upon-Avon
Warwickshire
CV37 7BJ
Company
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