Store Manager – Charity Retail Superstore
Location: Oxford, Oxfordshire
Salary: Circa £35,000 per annum (dependent on experience)
Hours: Full-time (37.5 hours per week, including weekends)
Store Opening Hours: Monday - Saturday 9:30am - 5pm and Sunday 10am - 4pm
Are you a dynamic and experienced Retail Manager looking to make a real difference?
My client is looking for a passionate Store Manager to lead and expand their thriving charity Superstore based on Barns Road, Oxford. You will be a current Store Manager with the ability to work in a fast-paced environment, this is a high footfall Superstore so the ability to work with pace and offer a high-quality customer experience is a must.
This is a unique opportunity to use your commercial retail expertise to drive revenue while supporting a social enterprise dedicated to ending homelessness.
Why Join Us?
* Make a difference – Every sale directly supports the mission to provide homes, training, and meaningful work to people who have experienced homelessness.
* Lead a thriving retail operation – Oversee a high-performing team, maximise sales, and enhance customer experience.
* Diverse and rewarding role – Manage retail operations, house clearance services, and a fleet of five vans collecting donated stock.
* Work with purpose – Collaborate closely with the local community, offering training and development opportunities to individuals rebuilding their lives.
* Great benefits – Enjoy 33 days of annual leave, a stakeholder pension, and access to Employee Assistance and Reflective Practice sessions.
The Role
As the Store Manager, you will:
* Oversee the day-to-day running of the charity retail superstore, ensuring excellent customer service and sales performance.
* Lead and motivate a diverse team of staff, volunteers, and companions (people with lived experience of homelessness).
* Drive income growth, manage merchandising, and optimise stock management.
* Oversee house clearance operations and a team managing stock collection and deliveries.
* Ensure health & safety compliance and maintain high operational standards.
* Collaborate with the Learning & Development Manager to support companion training and work experience programmes.
What We’re Looking For
* Proven experience in retail management, preferably within the charity sector or a social enterprise.
* Strong leadership & people management skills, with experience of training, coaching, and supervising teams.
* Commercial acumen, with a track record of meeting and exceeding sales targets.
* Excellent communication and organisational skills to manage a busy and varied retail environment.
* Experience working with vulnerable people and a commitment to inclusivity and empowerment.
* Hands-on and proactive approach, with a passion for social impact.
If you have experience in Store Management and you have passion and enthusiasm for the non-profit sector, then this role could be for you…please apply today with a copy of your CV.