Job summary The Norwich Urgent Community Response Therapy Team is recruiting Have you a passion for therapy and supporting people to remain in their own homes and achieve their optimum functional ability? Do you have excellent interpersonal and want to develop clinical skills? Are you flexible, approachable and a team player? An exciting opportunity has arisen for enthusiastic and motivated individuals to join our Norwich Place Urgent Community Response Therapy Team. We are looking for individuals to join us in providing high quality therapy services within the team as a Community Therapy Assistant Practitioner. The role is to provide support to the therapy team covering admission avoidance, urgent therapy referrals, discharge to assess and NEAT services and will involve working across a 7 day week. In the community you will assess a variety of patients with physical needs and provide a holistic approach to maintaining their independence in their own homes Ideally you will be familiar with these clinical databases; Systmone, mediquip, LAS. As a Community Assistant Practitioner it is essential that you can prioritise your own workload, possess effective communication skills, work as part of a team, and use own initiative. If you thrive on variety in the working day, enjoy multi-tasking and also being part of a supportive team then this role is for you. The Norwich Urgent Community Response Team is currently operational during the following hours Monday to Sunday 08.00 - 18.00 Main duties of the job As part of the Urgent Community Response Team, you will be required to:o Contribute to the delivery of therapy care pathways for patients with long term conditions, palliative care and rehabilitation needs for example, to achieve quality of life and independence where possible.o Work within the Urgent Community Response Therapy Team to prevent unnecessary admission to hospital.o Work within the Urgent Community Response Therapy Team to support early discharge from hospital.o Work with all health care professionals, and statutory/non statutory agencies to provide a seamless, integrated service to our service users. Apply now to join an organisation that has been awarded an Outstanding rating by the Care Quality Commission (CQC), the highest possible rating and the first stand-alone NHS community trust in the country to be awarded the title. About us BehaviourFramework -Applicants are advised to familiarise themselves with the Behaviour Framework reflecting NCH&C's Brand Values. Equal Opportunities -We are an equal opportunities employer and welcome all applications irrespective of age, disability, gender, sexual orientation, race or religion. Additionally, people with disabilities that fall under the Two Ticks Guaranteed Interview Scheme will be offered an interview providing they meet the minimum criteria for the post (outlined in the Person Specification). The Trust operates flexible working practices. All sites are Smoke Free. Immigration Status -Norfolk Community Health & Care NHS Trust is a diverse employer and welcomes all job applications. However, potential applicants should note that although the Trust is registered with the Home Office as a sponsor organisation for migrant workers, this is only against Tier 2 (General) visas. If you are a migrant worker from outside of the European Economic Area and do not already hold a self-gained right to work, we recommend you check the Home Office eligibility requirements before making an application. Safeguarding -NCH&C are committed to safeguarding the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. All staff have a responsibility to protect vulnerable patients and clients from harm in accordance with Trust Policy. Date posted 22 October 2024 Pay scheme Agenda for change Band Band 4 Salary £26,530 to £29,114 a year per annum Contract Permanent Working pattern Full-time Reference number 839-6737557-AB Job locations Norwich Community Hospital Bowthorpe Road Norwich NR2 3TU Job description Job responsibilities Clinical Skills Assess patients with straight forward therapy requirements based on predetermined department protocols.2. Prepare for, carry out and monitor assessments and treatments in specified clinical areas, and discharge in line with predetermined department protocols.3. Work generically applying competency based treatment techniques/care to patients with specific conditions under the supervision of a qualified practitioner, following a prescribed treatment pathway.4. Observe patients carrying out daily activites in their own homes as well as giving advice on equipment or methods they may use to make these taskseasier.5. Assist the patient with personal care as appropriate.6. Modify and progress intervention / treatment using own clinical reasoning, notifying a qualified practitioner accordingly.7. Monitor patients and promptly alert a qualified practitioner when there are unexpected changes.8. Demonstrate problem solving, and contribute to the solution, working with colleagues.9. Make basic judgements on patients response to prescribed treatment, and report findings to a qualified practitioner.10.Plan and prioritise own visits to delegated patients, and ensure these aredocumented on SystmOne.11.Ensure that SystmOne inputting is completed on a daily basis.12.Where there are barriers to understanding, such as hearing impairment, mental capacity impairment and other difficulties in comprehension, explanations require adjustments in order to gain understanding, consent and concordance.13.Establish and maintain therapeutic relationships with patients and carers, incorporating motivation, encouragement and confidence building to enable patients to engage in their treatment/care/rehabilitation and management plan.14.Liaise with the wider Urgent Community Response (UCR) Multi-disciplinary Team (MDT) and communicate with GPs, Social Services, inpatient teams, other allied health care professionals and the voluntary sector as required to ensure identified needs are met and care co-ordinated appropriately. Job description Job responsibilities Clinical Skills Assess patients with straight forward therapy requirements based on predetermined department protocols.2. Prepare for, carry out and monitor assessments and treatments in specified clinical areas, and discharge in line with predetermined department protocols.3. Work generically applying competency based treatment techniques/care to patients with specific conditions under the supervision of a qualified practitioner, following a prescribed treatment pathway.4. Observe patients carrying out daily activites in their own homes as well as giving advice on equipment or methods they may use to make these taskseasier.5. Assist the patient with personal care as appropriate.6. Modify and progress intervention / treatment using own clinical reasoning, notifying a qualified practitioner accordingly.7. Monitor patients and promptly alert a qualified practitioner when there are unexpected changes.8. Demonstrate problem solving, and contribute to the solution, working with colleagues.9. Make basic judgements on patients response to prescribed treatment, and report findings to a qualified practitioner.10.Plan and prioritise own visits to delegated patients, and ensure these aredocumented on SystmOne.11.Ensure that SystmOne inputting is completed on a daily basis.12.Where there are barriers to understanding, such as hearing impairment, mental capacity impairment and other difficulties in comprehension, explanations require adjustments in order to gain understanding, consent and concordance.13.Establish and maintain therapeutic relationships with patients and carers, incorporating motivation, encouragement and confidence building to enable patients to engage in their treatment/care/rehabilitation and management plan.14.Liaise with the wider Urgent Community Response (UCR) Multi-disciplinary Team (MDT) and communicate with GPs, Social Services, inpatient teams, other allied health care professionals and the voluntary sector as required to ensure identified needs are met and care co-ordinated appropriately. Person Specification Qualifications Essential NVQ 3 in health and social care or equivilent experience Foundation Degree programme or equivalent demonstratable knowledge and skills acquired through training and experience Knowleledge skills and ability Essential Experience of working in a health or social care setting Good communication skills A team player Highly motivated Able to provide high standards of care Tact & diplomacy Empathy & sensitivity Ability to use own initiative Ability to manage stressful situations Work flexibly to accommodate patient/service needs Desirable Experience of working within a community care setting Knowledge of SystmOne Personal Qualities Essential Professional appearance The ability to: kneel, bend & stoop, and work in cramped environments Manoeuvre limbs of around 5-6 kg Manoeuvre patients using handling aid Be reliable Other Essential The post holder will need to be passed fit to perform full duties of the post through occupational health with any reasonable aids and adaptations if necessary. Some roles require additional level of checks as part of the employment process, i.e. roles which come into contact with children, vulnerable adults or their families Must hold full and valid driving licence and have access to a vehicle Be able to make own travel arrangements to patients, clinics, base and meetings as required This is a 7 day a week service and some weekend working will be expected. Hours of service delivery, 8am-8pm Person Specification Qualifications Essential NVQ 3 in health and social care or equivilent experience Foundation Degree programme or equivalent demonstratable knowledge and skills acquired through training and experience Knowleledge skills and ability Essential Experience of working in a health or social care setting Good communication skills A team player Highly motivated Able to provide high standards of care Tact & diplomacy Empathy & sensitivity Ability to use own initiative Ability to manage stressful situations Work flexibly to accommodate patient/service needs Desirable Experience of working within a community care setting Knowledge of SystmOne Personal Qualities Essential Professional appearance The ability to: kneel, bend & stoop, and work in cramped environments Manoeuvre limbs of around 5-6 kg Manoeuvre patients using handling aid Be reliable Other Essential The post holder will need to be passed fit to perform full duties of the post through occupational health with any reasonable aids and adaptations if necessary. Some roles require additional level of checks as part of the employment process, i.e. roles which come into contact with children, vulnerable adults or their families Must hold full and valid driving licence and have access to a vehicle Be able to make own travel arrangements to patients, clinics, base and meetings as required This is a 7 day a week service and some weekend working will be expected. Hours of service delivery, 8am-8pm Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Norfolk Community Health and Care NHS Trust Address Norwich Community Hospital Bowthorpe Road Norwich NR2 3TU Employer's website https://www.norfolkcommunityhealthandcare.nhs.uk (Opens in a new tab)