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Job Description
This will be an all-encompassing, dynamic role supporting the GBS Global Head of Service Delivery and team, based in London. You will be supporting the GBS Global Head of Service Delivery in an executive support position, protecting their time whilst ensuring that all of their business needs are met. This role requires a team player but one who can work with substantial independence and initiative - dealing proactively and confidently with a range of people, tasks and situations. You will be used to juggling multiple priorities. You will enjoy working in a fast-paced environment and you will have excellent organizational skills.
The role will be varied and include:
1. Efficient management of the GBS Global Head of Service Delivery’s time, and oversight of their diary to ensure it aligns with business priorities across global time zones. Advanced MS Outlook essential.
2. You will be the point of contact for the GBS Global Head of Service Delivery, supporting on:
* Managing mailbox with efficiency and discretion.
* Manage the processing of expenses via Barclaycard Spend Management (online system).
* Organising local meetings and global conference calls – both audio/video, lunches as necessary, across several different time zones, notifying front of house (FoH).
* Organise and set agenda for large, often complex cross-business executive events, including but not limited to PLC PM, PPPs, budget meetings, away days, and others.
* Preparing presentations, reports (Intermediate user of MS PowerPoint/Word essential).
* Co-ordinating team meetings by collating agenda, actions, issues when required.
1. You will liaise with the Service Delivery team to ensure clear communication and clarity on business challenges and opportunities, including organising departmental events including team volunteering.
2. You will handle management of communication between GBS Global Head of Service Delivery, Global Business Services Director, Group and Divisional senior leadership and the wider business.
3. You will manage the processing of invoices via SAP (online system). Training will be provided.
4. Key relationships for this role will be EA/Pa’s across the Global Support functions. Flexibility to cover senior EA’s absence, as and when required.
Qualifications
As Executive Assistant you will cultivate strong relationships with the GBS Global Head of Service Delivery, wider teams, and all stakeholders; effective communication and interpersonal skills are a must.
Ideally you will have/be:
* Someone who is confident in your own abilities, sharp and ‘on-it’ and not afraid to ask questions and push back when you need to.
* Strong commercial sense and use judgement to make decisions.
* A consummate gatekeeper and as such you will have conviction in your actions.
* Agile and able to pre-empt the GBS Head of Service Delivery and be able to offer alternatives. This role will require an individual who is adaptable and who can react quickly to fast-paced, changeable schedules and events, and all whilst remaining calm and unflappable.
* High standards of accuracy, quality and attention to detail.
* Strong time management skills and ability to prioritise and work effectively under pressure without compromising quality whilst meeting tight deadlines.
* Enthusiastic, confident, outgoing "people-orientated" personality required - able to liaise with people to achieve work goals whilst enhancing relationships.
* Ability to take notes, keep information organised and confidential.
* Commitment to role, as demonstrated by willingness and flexibility to support the Strategy Director, where at times it may be necessary for the employee to work reasonable additional hours to satisfy the duties and responsibilities of the position.
Additional Information
Employee experience is very important to us at Informa. On top of joining a supportive, diverse and ambitious team that welcomes all types of candidates. We are also flexible with different working patterns and prioritize promotions internally. Our benefits include:
* Freedom & flexibility: colleagues rate us highly for the flexibility and trust they receive and most of us balance time in the office with time working remotely.
* Great community: a welcoming culture with in-person and online social events, our fantastic Walk the World charity day and active diversity and inclusion networks.
* Broader impact: take up to four days per year to volunteer, with charity match funding available too.
* Career opportunity: the opportunity to develop your career with bespoke training and learning, mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning. When it’s time for the next step, we encourage and support internal job moves.
* Time out: 25 days annual leave, rising to 27 days after two years, plus a birthday leave day and the chance to work from (almost!) anywhere for up to four weeks a year.
* A flexible range of personal benefits to choose from, plus company funded private medical cover.
* A ShareMatch scheme that allows you to become an Informa shareholder with free matching shares.
* Strong wellbeing support through EAP assistance, mental health first aiders, a healthy living subsidy, access to health apps and more.
* Recognition for great work, with global awards and kudos programmes.
* As an international company, the chance to collaborate with teams around the world.
We know that sometimes the 'perfect candidate' doesn't exist, and that people can be put off applying for a job if they don't fit all the requirements. If you're excited about working for us and have most of the skills or experience we're looking for, please go ahead and apply. You could be just what we need! We believe strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, Informa is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, ancestry, national origin, religion, or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other protected characteristics under federal, state or local law.
Please let us know of any adjustments we need to make for you to show us your best self. We want all of our candidates to shine in the recruitment process!
See how Informa handles your personal data when you apply for a job at https://www.informa.com/talent/informa-applicant-privacy-notice/
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