National Account Manager Location: Lanark, Scotland or Field Based (Remote based in North of England/Scotland) Salary : DOE up to £50k ABOUT US: Join our deliciously creative team at Border Biscuits, a renowned and award-winning biscuit manufacturer based in the picturesque town of Lanark. With over 40 years of heritage, we craft the finest biscuits using traditional recipes and quality ingredients. Our commitment to excellence has earned us numerous awards and a loyal customer base, making Border Biscuits a premium household name throughout the UK and beyond. As we continue to expand our market presence, we're looking for a passionate and dynamic National Account Manager to join our team and help us spread the joy of our biscuits far and wide. ABOUT YOU: Are you a dynamic and strategic sales professional with a sweet spot for biscuits? Do you have a knack for identifying opportunities and crafting innovative solutions that drive profitable growth? If you're enthusiastic about creating memorable experiences with our products, you might be the perfect fit for our team. THE ROLE: The National Account Manager is responsible for building and maintaining strong relationships within a portfolio of key accounts in the UK Grocery ,Foodservice and Premium Retail channels. Their key objective is to deliver profitable growth for Border Biscuits across their account base in line with Border Biscuits 5-year strategy. A key focus for this role will be to drive continued volume growth of Border Retail and Mini-pack segments. HOW YOU WILL IMPACT: Accountable for developing and maintaining strong long-term relationships with key customers Accountable for the generation of Joint Business Plans for each customer that drive growth at agreed levels of profitability for the Border brand · Responsible for implementing a promotional plan that is aligned with Border brand values, the customer’s promotional strategy and with internal capacity constraints · Responsible for conducting regular post promotional analysis to optimise promotional investment and enhance forecasting accuracy for future events · Responsible for using internal sales reports to track, measure and evaluate trends, providing commentary to the Sales Director and to the wider business on performance versus targets · Responsible for keeping abreast of industry and market trend and best practices, sharing learnings with the wider commercial team · Accountable for ensuring that all relevant customer and internal administration is accurate and submitted on time · Responsible for ensuring that customer availability is at agreed levels through regular contact with Supply Chain · Responsible for supporting the Finance team to resolve any pricing issues with the customer base · Accountable for budget planning within their account portfolio, preparing and presenting annually their individual account plans to the wider commercial team · Accountable for accurately forecasting customer demand in line with Border monthly sales and operations cycle and updating outlook weekly. WHAT YOU WILL BRING: Experience of managing wholesaler accounts in the Foodservice and Premium Retail channels Experience of managing national accounts in the Grocery channel · A clear understanding of the various routes to market · Experience in driving growth back into Brand segments · Experience of working in a branded environment · Experience delivering profitable sales growth in previous roles · Experience in using data and insights to support sales proposals · Experience in developing sales within national end user accounts in the Foodservice, Premium Retail, OOH and Grocery Channels · Experience in snacking or treat categories would be desirable WHAT WE OFFER: A competitive salary with performance-based incentives that reward your success. Company car allowance Annual OTE discretionary sales bonus of up to 20%. Opportunities for professional growth and access to development programs to enhance your skills. A dynamic and supportive working environment with a friendly team. Access to free counselling and support services for personal and professional support. Cycle to work scheme. Free 24/7 GP helpline. Optional salary sacrifice schemes. Paid volunteering opportunities within Lanark. If you are excited by this opportunity and ready to be part of our exciting journey, we would love to hear from you.