NAC are looking for enthusiastic, keen to learn individuals that are over 21 years of age with a full driving license to join us as Trainee Domestic Appliance Engineers. As a trainee domestic appliance engineer, you will be trained to diagnose and repair faults to a huge range of multi-brand domestic appliances as a City & Guilds accredited engineer, such as:
Washing Machines
Dishwashers
Fridges / Freezers
Tumble Dryers
Ovens / Hobs / Cookers
We are looking for people who want to become a specialist in what they do. We are recruiting motivated people that we will train in-depth on the white goods appliance range to the point whereby in time, they become an expert on that product range.
Do you have great interpersonal skills?
Can you work independently and have great problem-solving skills?
If this sounds like you, we have an exciting opportunity, where you can take the next step in your career and work with a leading independent nationwide appliance repair brand.
What will you be doing on a daily basis?
In this key role you will be carrying out field based repairs to domestic appliances that are installed at customer premises in-line with our high standards. As a field-based trainee domestic appliance engineer, you will be trained to carry out diagnostic testing to find faults and then given the skills to repair faulty appliances on all domestic white goods – washing machines, dryers, dishwashers, cookers and refrigeration.
The daily role will involve travelling between 5-10 customers per day in the postcode areas that you are assigned upon joining.
The successful candidate will show interpersonal skills with our customers at all times. They will also be responsible for diary management, supporting the triage of customer’s complaints, managing appointments and accurate field diagnostics and inventory. All of which are critical to the role.
What experience & skills do you need to succeed in this role?
* Problem-Solving skills
* A responsible attitude to health and safety.
* Strong communication skills, for talking to customers.
* To be able to work quickly, sometimes under pressure.
* To be able to work well on their own, without supervision.
* To be able to complete records and reports.
* To be able to use a laptop computer or tablet for diagnostic and report work.
* The willingness to upskill if required and shows competence in other areas
Application Requirements:
* This role is a field based role and you will be issued a company vehicle. Because of this, you will need a full driving license with no more than 6 points
* Due to Fleet Insurance criteria, all applicants need to be over 21 years of age.
What are the benefits & development?
Trainee salaries (no experience, minimum of 8 weeks initial training) start at £21k. From that point forward, salaries are raised incrementally in line with regular performance reviews with the aim of achieving £26k – £28k within 1 year and £32k + within 2 years.
With this role, you will receive:
* A fully expensed, branded and equipped company van with private use allowed
* A mobile phone and tablet / laptop
* Fully branded uniform
* Full Tooling and Specialist Equipment
* 28 days annual leave including Bank Holidays rising to 33 with service
* Full support
* Great development and training
* The chance to embark on a hugely enjoyable career, not just a job
* Regular incentives and rewards for good performance and customer reviews – These are usually £100 Amazon or Miller & Carter Vouchers!
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