Antrim
Vacancy listed: 02/12/2024
Details
At Bathshack, we’re passionate about more than just bathrooms – we’re about creating great experiences for our customers and our team. We’re on the lookout for a Telesales Manager to lead a small team of talented Telesales Executives. If you’re ready to bring energy, drive, and expertise to the table, this role is your chance to shine!
What’s the role all about?
* Lead by example: You’ll have your own sales targets while coaching and supporting your team to hit theirs.
* Inspire your team: Whether they’re in the office or working remotely, you’ll build a motivated, high-performing sales environment.
* Drive results creatively: You'll proactively explore new ways to increase sales, improve processes, and keep our team ahead of the competition.
* Solve problems like a pro: From tricky customer queries to managing schedules, you’ll keep everything running smoothly.
* Collaborate at the top level: As part of our Senior Management Team, you’ll help shape strategies and share performance insights.
* Keep it smooth: Oversee communication, streamline processes, and ensure every customer interaction is top-notch, with an eye for detail that ensures nothing gets overlooked.
What do we need from you?
* A proven track record in sales and team leadership, with the ability to balance hitting targets and coaching others to succeed.
* Experience managing a hybrid team, blending office-based and remote working.
* Confident use of Microsoft 365 and CRM tools.
* A knack for clear communication, team motivation, and staying organised under pressure.
* The ability to balance the big picture with the day-to-day detail.
We’re Ireland's largest online bathroom retailer, with showrooms across Ireland and Northern Ireland. From stylish bathroom designs to exceptional customer service, we’re setting the standard in the industry. Over the past 15 years, Bathshack has grown rapidly to become a trusted name in bathrooms. With a focus on innovation and staying ahead of market trends, we offer customers the latest products, beautifully designed showrooms, and a personal, friendly touch that reflects our family-run roots.
Why you’ll love it here:
* Competitive salary: between £30-35k per annum DOE plus bonus potential.
* Your birthday off: Celebrate your day, on us!
* Perks card: Enjoy exclusive discounts on retail, travel, and more.
* Staff discount: Because your bathroom deserves the best too.
* Access to our Employee Assistance Programme: for 24/7 wellbeing support.
* Our Mighty Duck Recognition scheme: and learning opportunities through our Bathshack Academy.
* Exciting team dynamic: Work alongside a passionate, innovative team that thrives on collaboration.
What about the hours?
We work core hours from 9:00 AM to 5:30 PM, but we’re a business that’s always available to our customers! There will be a rota system for evening shifts and Saturdays, so you’ll have the chance to keep things fresh and exciting while supporting our customers when they need you most. You’ll still work a total of 40 hours per week.
Where will you work?
This is an office-based role in our beautiful Head Office in Antrim, but your team will work a mix of home and office. You’ll bring the team together regularly for collaboration & training, ensuring everyone stays motivated, informed, and aligned on our goals.
Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.
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