A truly outstanding opportunity for an experienced Account Manager, covering 3 accounts within the Manufacturing Sector over different locations across the Midlands. Our client is a global leader within the Recruitment Industry. They have an excellent reputation for providing a professional recruitment service to companies of all sizes and can boast to having an exceptional client base.
Personal Attributes
* Aware and adept at providing excellent customer service
* Numerate and detail-conscious
* Strong relationship and influencing skills
* Strong communication skills, both verbally and in writing, comfortable working with clients and colleagues at all levels
* High level of self-motivation, using your own initiative
* Able to respond well to pressure, tight deadlines, and flexible hours to achieve agreed objectives
Responsibilities
* Understand the main drivers, dynamics, and direction of your accounts
* Ensure the account team qualifies job roles or service requirements, including budgets, timescales, expectations, and costs with the client
* Ensure client invoicing is undertaken in accordance with contract terms and timescales
* Act as point of referral for escalation of client issues
* Ensure regular service/performance reviews are performed with the client at all levels
* Create, manage, and maintain key client contacts at all levels
* Build relationships with all key decision-makers and facilitate meetings
* Ensure DSO performance for the account is in line with agreed contractual terms
* Ensure that the business is managing all contracts in a compliant manner, managing and controlling audit and quality processes
* Constantly recognize opportunities for improving profitability
* Identify and eliminate non-value-added services/activities at every level within the business operation
Experience Required
* Leading remote, onsite complex businesses, delivering core as well as innovative recruitment offerings to clients
* Management of corporate accounts in the delivery of large volumes of temps, specialist permanent, and contract recruitment services
Qualifications
Educated to A-level standard
Benefits
In return, the company is offering an excellent salary with a very generous commission structure and a company car.
How to Apply
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