Location: South Marston Industrial Estate
Salary: £26,600 per year
Working Days / Hours: 4 on / 4 off (includes weekends on a rota basis) from 6:00am to 6:00pm
Contract: Permanent
About the role:
We are excited to announce that we are currently expanding our team and looking for individuals to join us as Shift Supervisors at our Big Blue location in Swindon as permanent members of the team.
Reporting to the Shift Manager, as the Shift Supervisor, you will lead and develop your Warehouse Operatives on shift. You will focus on process adherence with the overall aim of increasing efficiency and quality, whilst simultaneously reducing the impact on the environment.
At Oxwash, we're committed to revolutionising the laundry industry, and we believe that our team is at the heart of everything we do. As a member of our team, you'll have the opportunity to work with like-minded individuals who are passionate about sustainability and making a positive impact on the world. So why not join us today and become a part of the Oxwash washing revolution!
Key Responsibilities:
Safety:
* You will be responsible for your own safety and that of the people around you.
* You will be responsible for ensuring the use of PPE where appropriate and for the reporting of all accidents, incidents and near misses to the Shift Manager.
Leadership and team development:
* Support the Shift Manager with the training of new hires, existing colleagues and the continuous up-skilling of the team.
* Responsible for leading the more complex tasks in the lagoon as assigned by the Shift Manager.
* Act as a proxy for the Shift Manager when they are unavailable.
* Provide general support to junior staff, including assistance with technical questions related to processing.
Inventory: You will be responsible for reporting low stock of consumables, any missing items, and any maintenance issues to the Shift Manager / Maintenance Technician.
Operations: You will take a senior role within the processing team, escalating issues to the Shift Manager when necessary.
Quality and customer experience:
* You will ensure all items processed by yourself and the Warehouse Operatives meet stringent quality requirements.
* Support the Commercial team with customer queries about orders.
* You must take personal ownership of all tasks you complete and ensure they are carried out to the defined standards.
Key Relationships:
* Shift Manager: You will report to our Shift Manager, who is responsible for the team’s operation. They will support your execution, sponsor key projects and foster your development.
* Revenue Operations: Work alongside the Revenue Operations and Account Manager team to manage customer complaints and escalations, reducing churn and revenue loss.
Key Qualities & Competencies:
Technical competency:
* You may have Lean operation/manufacturing knowledge and drive improvements within your colleagues on shift.
* You will have a working knowledge of H&S.
Technology, automation and Innovation:
* You have a base knowledge of computer systems to operate the internal systems used at Oxwash.
* You have the ability to understand data to identify root causes of issues.
* You also have a good understanding of numbers for counting items and accurate invoicing.
Leadership and collaboration:
* Collaboration: Use influencing and collaboration skills to build and cultivate effective professional working relationships.
* Communication: Use excellent written and verbal communication skills when liaising with internal and external stakeholders.
* Leadership: Demonstrate leadership on your shift and support the team.
Sustainability and values:
* Champion sustainability initiatives and improvements, embodying our values of Creativity, Excellence and Integrity.
The Application Process:
We will review applications for this position on a rolling basis and aim to get back to you within 2 weeks. If you are invited to interview, you can expect:
A phone call with Zoi, our People & Talent Associate (30 mins)
Paid trial and interview with one of our Shift Managers and the Site Manager in Swindon (2-3 hours)
Final result on your application and feedback.
A salary of £26,600 per year.
Generous EMI share options, following successful probationary period.
️ Enjoy the equivalent of 31 days of holiday (including bank holidays), translated into 21.5 shifts per year. Plus, the option to purchase additional holiday days and take your birthday off!
Uniform and equipment provided by Oxwash - no need to use your own smartphone for work anymore! You’ll also get an allowance to buy work-related equipment.
Employee discount on personal laundry and wet cleaning.
Free, confidential mental health support + 1 Mental Health Day off.
A funded health cash plan and enhanced sick pay.
Cycle to work scheme.
Oxwash cares deeply about leading the way as an employer and providing a more inclusive and diverse workplace for all. We are an equal opportunity employer and value diversity at Oxwash. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, pregnancy and maternity, marital status or disability status. Please let us know if you would benefit from any reasonable adjustments in order to participate fully in our recruitment process.
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