We are working in partnership with a well-established company in Witney who are looking for a Customer Service Administrator to join their small friendly team.
As Customer Service Administrator, you will manage customer accounts and develop good working relationships, whilst being part of a professional and friendly customer service team.
The role involves:
1. Processing orders
2. Invoicing
3. Confirming orders/stock levels and expected delivery dates
4. Processing returns
5. Answering customer enquiries both by phone and email
6. Dealing with warranty claims and product queries
The ideal candidate will have:
1. Excellent communication skills
2. A professional manner
3. Organisational skills
4. Resourcefulness
5. Excellent attention to detail
Knowledge of Amazon systems/Marketplaces and experience with SAP would be an advantage but is not essential.
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