Main area: Diagnostic Cardiology
Grade Band: 3
Contract: Permanent
Hours: Full time - 37.5 hours per week (x4 days 8am - 6pm)
Job ref: 164-6933899
Employer: Nottingham University Hospitals NHS Trust
Employer type: NHS
Site: NUH, City Campus
Town: Nottingham
Salary: £24,071 - £25,674 per annum
Salary period: Yearly
Closing: 16/03/2025 23:59
Job overview
Are you looking for an exciting new opportunity?
We are currently looking to recruit a Band 3 Cardiac Support Officer. The role will support the cardiac physiologists and administration team in our busy Technical Cardiology department at NUH. This is a new hybrid role, combining some duties of the assistant technical officers with administration duties. The successful applicant will work across both the Queens and City campuses.
You must be self-motivated with a flexible approach and be able to demonstrate good communication skills, working independently and as part of a team. We expect the successful applicant to have experience in a health care setting and/or an administration role. Good written and verbal communication skills are required, as a key part of this role involves interacting with patients and staff at various levels across the trust.
If you feel you have the skills and experience required to add value to our team, then please apply today.
Main duties of the job
The successful applicant will be responsible for providing routine technical and administrative support. This is an exciting time to join our team. We have recently relocated to a new purpose-built department and are always looking for new ways to expand and develop our service. This role is pivotal to this service improvement. You will work alongside our experienced multi-disciplinary team of Technical Assistants, Cardiac Physiologists, and Doctors.
Detailed job description and main responsibilities
1. Perform a range of routine cardiac diagnostic tests.
2. Provide technical support to the Cardiac Physiologists, as well as work alongside assistant technical officers and the administration team.
3. Utilise the department IT patient database (Cardiovascular Information Systems – CVIS) to maintain waiting lists and produce test reports in line with department protocols.
4. Receive and process e-referrals from NUH Specialties and GP practices. Utilise the Trust Medway PAS system to retrieve patient diagnostic referrals.
5. Utilise DHR when required to extract data pertinent to the referral process. Liaise with Clinicians, Physiologists, nursing staff, and other staff grades in the organisation of patient tests.
6. Assist with the administrative needs of the Technical Manager. Ensure an overview of patients who are waiting for tests and assist when required. Ensure updating of skills in Basic Life Support to identify and deal with immediate emergency situations.
7. Attend training/updates related to the post. Perform any other duties that may reasonably be required to assist in the smooth running of the department, promote its reputation, and uphold its policies.
8. Work on both City and Queens Campus when required.
Person specification
Training/Qualifications
* 4 GCSEs or equivalent including English and Math.
* Basic Life Support certification.
* Microsoft Qualification.
Experience
* Previous healthcare work experience.
* Previous work with the general public.
* Familiarity with Microsoft Outlook, Excel, and Word.
* Voluntary care work experience.
* Experience of hospital systems.
Communication and relationship skills
* Ability to work under pressure and escalate issues to senior colleagues/line managers on all aspects of the service.
* Good patient care skills, being able to communicate with patients, staff, and visitors.
Come and join our wonderful team at NUH. We are big believers in diversity and welcome new ideas to help develop our team in order to deliver world-class healthcare to the vast patient populations we serve. With endless personal development opportunities available, at NUH we will endeavour to turn your job into a career!
We particularly welcome applications from people who identify as Black, Asian, and Minority Ethnic, or Disabled, as we are striving to be better represented at NUH.
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