Main purpose and scope of the job The Composting Service Coordinator is part of Vegware’s Environmental Team with close ties to Vegware’s Sales Team and is responsible for successful delivery and development of Vegware’s groundbreaking Close the Loop composting collection service in Scotland. Close the Loop provides a composting solution for Vegware products across the Central Belt of Scotland. Alongside being a vital element of our business offering, Close the Loop provides a full package solution for customers seeking a more sustainable offering for foodservice packaging. Current Close the Loop customer base ranges from independent cafes to government buildings, corporate offices and institutions. This role provides a unique opportunity for an individual with experience in the waste sector, environmental focus and sales knowhow to support our innovative offering and help more customers close the loop. At Vegware we work to support our 9001 Quality & 14001 Environmental ISO standards as well as our B Corporation status. Position in organisation Reports To: Senior Waste Management Consultant Duties and key responsibilities This role involves five key areas: New business Service implementation / client onboarding Account Management Compliance Ad hoc wider Environmental Team support New Business Identify and act upon opportunities for Close the Loop within Vegware’s existing client base and beyond Grow number of Close the Loop customers and tonnage in line with Vegware’s wider environmental objectives Sales team support – including; joint meetings, presentations, guiding input for tenders, utilise deep CTL and waste knowledge to win new business Service implementation / client onboarding Set up new sites on Close the Loop, advising on service requirements and securing contracts, often involving 3rd party waste suppliers. Tailored waste consultancy – working with clients through process using Vegware’s 5 Steps to Zero Waste Framework to ensure smooth roll out with minimal contamination Account Management Maintain strong relationships with existing client base Deliver ongoing waste consultancy and engagement to ensure client retention on both product purchase and composting Compliance Managing client contracts, waste transfer notes and subcontractor documentation Annual renewal of accreditations (e.g SafeContractor) Liaison across supply chain to ensure quality of feedstock maintained Ensure Close the Loop operates in line with environmental legislation and requirements Ad hoc wider Environmental Team support Respond to environmental enquiries and contribute to Vegware’s knowledge base to deliver best practice Represent the Vegware brand at relevant industry events, including public speaking General responsibilities A commitment to health and safety in the building A commitment to equal opportunities A strong commitment to the Vegware brand A commitment to drive and maintain Vegware’s intellectual capital which gives our market leading position Skills and abilities Clear and concise written and spoken communication skills Ability to present written information in a structured and balanced way appropriate to the needs of the reader. Excellent interpersonal skills Excellent public speaking skills You will also be able to communicate effectively via written media. You are able to work with spreadsheets and perform calculations. Experience Experience / knowledge within the waste sector, specifically commercial waste collection and services Sales experience Experience of education / engagement around environmental issues is desirable Knowledge You will have knowledge of waste management, and a desire to focus on organics recycling. Personal attributes and other requirements Be a good team worker demonstrating loyalty and commitment to the organisation and team members Ability to demonstrate resilience and integrity You are an energetic, reliable, well presented, articulate and highly motivated individual A genuine passion for the environment You will need to work well within a team, as well as being self-motivated to complete your own tasks You will be a good fit with Vegware's core values of honesty, integrity, growth and profitability You will be able to provide rigorous environmental support for our team and you will enjoy engaging with Vegware's customers and the wider sustainability community This is a hybrid office-based role which will also involve regular travel within central Scotland