We're Hiring: Customer Success Executive Are you looking for your next challenge? Are you a dynamic and confident Customer Success or Customer Service professional, or looking to take the next step in your career to become one? We’re seeking a Customer Success Executive to join our team based at our Macclesfield Head Office working Monday-Friday, 9:00-17:30.
Is this the next step in your career Find out if you are the right candidate by reading through the complete overview below.
Location: Tytherington Business Park, Macclesfield, UK Salary: Competitive basic salary with opportunities to earn commission Company: Autorola Group About Us: The Autorola Group operates in 22 countries globally with three key business divisions: Marketplace: A leading internet-based vehicle auction platform.
Solutions: A top provider of fleet management software to the automotive and leasing industries.
INDICATA: A global leader in dealer stock management, pricing decision tools (B2B and B2C), fleet remarketing price optimisation, RV forecasting tools, and market reporting.
Role: As a Customer Success Executive for our INDICATA business unit, you will be responsible for building strong relationships with customers and engaging them with our INDICATA product.
You will regularly assist dealers to review their stock, identify recommendations for price changes and act as the ‘voice of the customer’ within INDICATA.
We have a comprehensive onboarding plan where you will be guided through our INDICATA Academy.
Who are you?: Essential: Previous customer success or customer service experience.
Desirable: IT skills (Microsoft including Outlook and Excel), experience with structured CRM systems (preferably Salesforce).
Benefits: Autorola offers an exciting position in a rapidly growing organisation with a competitive salary and the opportunity to earn commission too.
On top of this, we offer: 24 days holiday plus bank holidays (increasing with service) Health cash plan including dental, optical and gym discount benefits Employee discount perks scheme with high street retailers Death in service benefit Enhanced company pension scheme Autorola aims to create a diverse group throughout our entire workforce and we welcome applications from people with all backgrounds, experiences, perspectives and abilities.
We are committed to building a diverse and inclusive workforce, in an environment where everyone feels comfortable to be themselves.
If you feel you would be a good fit for this role, but don't meet 100% of the criteria, please don't hesitate to apply.
We want to hire great people who can grow with us Join our dynamic team and progress your career Apply now or share with someone who’d be a great fit.
Recruitment Agencies: Autorola does not accept any speculative approaches to present candidates for advertised vacancies.
Note: Previous candidates need not apply.