We are looking for an outstanding Bank Support Worker with a passion for delivering excellent care. You’ll have the opportunity to work bank shifts at Victoria House in Darlington. This is a 26 bed mental health inpatient service for men. The service, split across two wards, provides a safe and stabilising environment for men who are experiencing an acute episode of mental illness and require an emergency admission. The ethos of our service is about assessing and treating service users in the least restrictive environment and planning for discharge in a robust and timely fashion. With a focus on stabilisation, we will support service users to manage their mental health, reinforce daily living skills and prepare for independent life back in the community. Your day-to-day… Offer enhanced care with a flexible learning approach for all the people in our care Provide guidance & encouragement through physical & emotional support Learn about individuals’ specific needs & provide help in the most appropriate way Assist with medical & welfare needs Report on medical & welfare needs as required Safeguard Maintain a safe, clean environment for all Why Cygnet? We’ll offer you… Opportunities for further learning with our excellent apprenticeship scheme Flexible working with the opportunity for overtime Regular coaching & appraisal Expert supervision & peer support Employee discount savings & “Cycle to Work” scheme You are… Genuinely driven with a desire to make a real difference in people’s lives An excellent communicator & a good team player Sensitive & intuitive with the energy required to provide a trusting, stimulating & varied environment Passionate about empowering & supporting service user independence Successful candidates will be required to undergo an enhanced DBS check. Cygnet has been providing a national network of high-quality specialist mental health services for more than 30 years. In this role you’ll have the chance to make a real impact on patients, service users & their families.