ABL Health, Oldham CCG and Oldham Council are partnered to deliver the Health Improvement and Weight Management Service titled Your Health Oldham. This transformative service will play a central role in system change, bringing previously separate lifestyle behaviour change functions together into one service. It seeks to work collaboratively with communities to support the transformation of services for the local population. The service will provide integrated behaviour support for smoking cessation, weight management, alcohol reduction, physical activity, cooking and Health MOTs, all embedded in sustainable behaviour change and positive wellbeing.
Role Purpose
You will be the Community Engagement Officer, covering Oldham for Your Health Oldham's Health Improvement and Weight Management Service. You will be expected to lead on community engagement and drive awareness of the service through our promotions, social media and engagement activities. You will be expected to increase referrals into the service by promoting community engagement and building long-lasting relationships with local partners and other varied stakeholders. This will involve being responsible for developing and maintaining strong, positive and long-lasting relationships with a wide range of stakeholder groups at district level, including but not limited to leisure services, the voluntary, community, faith and social enterprises sector, and community services as well as GP practices and children's services.
You will be a motivated, passionate, organised and proactive communicator, with experience of working in a community setting. ABL takes a strengths-focused, asset-based approach to community delivery, looking to innovate and partner, not replicate existing delivery. The role will require dynamic working which embraces the vision and values we wish to establish for the IWS supporting people to achieve healthy lifestyles. No two days will be the same in this varied and flexible role.
If you are as comfortable spending a day with the team as you are working independently and confidently with new people and are highly organised this could be the job for you. This is a demanding job, but you will not be on your own. ABL's highly experienced and friendly multi-disciplinary team of Health and Social Care professionals, Business Intelligence, Service Development, Governance, Finance and Business Development are there to support. Additionally, existing experienced delivery teams will be available to support you to drive the Service forward.
Main Duties and Responsibilities
This post will work under the line management of Your Health Oldham's Stakeholder & Partnerships Lead and work closely with the Project Leads for the Stop Smoking and Weight Management services to ensure engagement is aligned to overall service needs. The role will be varied, challenging, and rewarding as you support and develop the service through implementation, delivery, ongoing innovation and service development.
1. Implementing the ABL Community Engagement Strategy to promote Your Health Oldham.
2. Working with ABL's communication team to help raise the service profile, create and implement the Communications Plan.
3. Engaging local services and partners to ensure local awareness and explore partnership opportunities and co-production activities.
4. Working closely with Project Leads and operational colleagues to manage the referral rates and develop partnerships with all potential referrers in the borough.
5. Organising/setting up training opportunities to train the voluntary and community sector, faith groups, and the Oldham workforce in MECC, RIOW and B.I and other relevant training.
6. Monitoring and interpreting data to manage referral targets.
7. Build and maintain relationships with Primary and Secondary care colleagues.
8. Support with recruitment and management of volunteers and peer mentors for the service.
9. Attending local meetings on a regular basis where required to represent ABL, promote Your Health Oldham and maintain local partnerships.
10. Working collaboratively with all members of the Your Health Oldham team and undertaking work in other areas when necessary, including delivery for weight management.
11. Delivering community Health MOTs.
12. Supporting the monitoring and evaluation of the service and using formal and informal feedback to constructively shape and develop the service.
13. Update the partnership database with all contacts including required follow up contact and strategic developments required.
14. Attending all relevant team meetings including district team meetings and community engagement meetings, providing engagement updates and contributing to quarterly reports as directed.
15. Reporting against relevant targets, providing regular updates as requested on progress of project.
16. Supporting with communications strategies e.g. public open events, training and awareness raising sessions, communications materials, social media, etc to promote the service and capture referrals - occasional weekend and evening work may be required to support with events etc.
17. Innovative and open minded to new ideas and piloting of different sessions, partnerships or engagement opportunities.
18. Supporting all co-production activities with local residents and stakeholders to support ongoing development of the service.
19. Leading and attending local events across the Borough.
20. Working with the Stakeholder and Partnerships Lead and Head of Service to oversee commitments from the community fund.
Skills & Competencies Required
1. Be experienced in community engagement and partnership working in a community health environment.
2. Experience of building and maintaining partnerships from scratch.
3. Positive and proactive with the ability to motivate, engage and support partnership delivery.
4. Adept in communication, a confident and approachable communicator who adapts the message to fit the needs of the audience and ability to see the bigger picture in problem solving for community cohesion.
5. Build strong relationships, foster trust and co-operation among colleagues, stakeholders, community leaders, commissioners and sub-contractors.
6. Quality driven; you naturally seek high standards and actively seek to improve them.
7. Value and remain open to new ideas and perspectives.
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