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Head of Hospitality at Ruddington Manor Care Centre
New Career, New You, New Opportunity; New Care!
Our stunning care home, Ruddington Manor Care Centre, is a purpose-built facility in Wilford, Nottingham. The home is registered to provide care to 66 residents who have a variety of care needs including residential and nursing. Ruddington Manor is rated GOOD in all domains by CQC. We provide the highest standards of safety, comfort, and care to residents. We are in a great location and have a very good local reputation. New Care has had 0 agency usage for over 43 years as we employ a permanent staff team to ensure continuity of care to residents from staff that know them and that residents know and trust. Across New Care, all of our staff are paid the national living wage or above.
We are seeking to appoint a kind, caring, and motivated Head of Hospitality to join our team. This role is responsible for organizing the Hospitality Assistants and Care Assistants to enable the dining experience for our residents to be smooth and efficient at all times. You will be responsible for dining room preparation, cleanliness, and setup, ensuring that meals are served in a timely, presentable, and correct manner. This role is an exciting opportunity to lead a team of Hospitality Assistants, including managing rotas, training, and supervisions. We have a 38 hour contract available with an hourly rate of £12.44! Shift times are 08:00-19:00, with alternate weekend working.
Role Responsibilities:
1. Ensure there is a provision of high standards of hospitality service.
2. Support and assist visitors.
3. Inform the Chef of any individual requirements of residents.
4. Follow cleaning schedules and procedures, as per company HACCP.
5. Ensure that all training given is adhered to.
6. Ensure records and reports are properly written up e.g., cleaning schedules, worksheets, fridge temperatures, and that all HACCP paperwork is completed.
7. Manage, allocate duties, and supervise the hospitality team ensuring a quality delivery of care for the duration of the shift.
8. Coach staff and participate in the ongoing development of staff.
9. Take responsibility for promoting safeguarding the welfare of adults that the post holder is responsible for or comes into contact with.
Skills and Experience Required:
1. Dining or Restaurant Supervisor experience is essential.
2. Previous experience working in a care setting is desirable.
3. Ability to effectively communicate with other members of the team is essential.
4. Participation in activities organized in the Home is essential.
The Benefits:
1. Opportunities to progress through our career paths into more senior and management roles.
2. Bank holiday and overtime enhancements.
3. 5.6 weeks annual leave per annum.
4. Paid DBS.
5. Uniform provided.
6. Paid training.
7. Refer a friend referral scheme for the following roles only – Registered Nurse, Team Leader/Senior Care Assistant, and Care Assistant.
8. Excellent induction programme for new starters.
9. A rewarding career with lots of opportunities to progress within the company.
10. Ongoing support and training for nationally recognized qualifications.
11. A competitive rate of pay.
12. Cycle to work scheme.
13. Wellbeing programmes.
14. Recognition awards – employee of the month and golden tickets.
15. Ongoing career development.
16. Travel plan – walk or ride a bike and get a free meal that day.
17. Christmas Bonuses.
18. Pension scheme.
19. HASTEE - access to your money as you earn (pay advance).
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