Are you a people-first professional with a background in customer service or sales, ready to take your next step into client services and account management?
If you’re passionate about delivering exceptional service and looking to grow into a pivotal, client-facing role, this could be the ideal opportunity for you.
Join a dynamic team as a Customer Service Administrator, where you’ll play a key role in supporting high-profile clients, ensuring operational excellence, and creating outstanding experiences for both candidates and customers.
What You’ll Be Doing as a Customer Service Administrator
* Serve as the first point of contact for clients and candidates, providing prompt, professional support via phone, email, and in person.
* Build and maintain strong client relationships by assisting with onboarding, placements, and contract renewals.
* Coordinate interviews, manage candidate documentation, update records, and support daily administrative functions.
* Work closely with recruiters, consultants, and internal teams to ensure smooth and efficient service delivery.
* Maintain accurate communications and records using CRM systems to deliver a personalised, seamless experience.
What You’ll Bring to the Role
* Previous experience in customer service, sales, or account management.
* Excellent communication skills with a natural ability to build rapport.
* Highly organised and detail-oriented with the ability to juggle multiple ...