Sales Advisor
A national house builder providing quality new homes in the North West region have an opportunity for an experienced Sales Advisor for their development based in Lancashire.
Sales Advisor role
Reporting to the Sales Manager your role is to ensure sales targets are met through negotiation and selling of plots ensuring all aspects of the sale are in conformity with the standards as set by the New Homes Quality Code.
The role will include:
Manage the sales activities for allocated developments, including lead management, customer appointments, reservations, sales transactions, legal completions and the sale of finishing touches, to ensure achievement of sales targets.
Manage communication and administration associated with sales transactions, including liaising with Solicitors, Estate Agents and New Homes Mortgage Advisers to ensure exchange takes place in a timely manner and required documentation is provided and the home sale is audit compliant.
Update and maintain the CRM system to log the customer journey and facilitate timely and accurate management information.
Communicate with customers to ensure the pre-move and after-sales company pledge is adhered to, enhancing the customer experience
Work cohesively with other departments across the Operating Company such as Construction, Commercial and Legal to ensure achievement of completion targets and timely updates relating to plot progress.
Complete weekly competitor reports, to ensure we can b...