North Cumbria Integrated Care NHS Foundation Trust
Band 4 People Services Administrator (ESR) Permanent 37.5 hours per week
Our HR/People Services Directorate has an exciting opportunity to work within the Electronic Staff Record (ESR) Services team, to be at the forefront of system development, engagement and data management.
The HR/People Services directorate provides advice and transactional services to employees and managers across the organisation. If you would like to work in a customer-friendly, quality-focused service; within a collaborative and supportive team, this may be the job for you!
Opportunities for home working (up to 50% of hours) are available with this role, in line with our great flexible working policy. Excellent benefits include generous pension, excellent holiday allowance and personal development.
Main duties of the job
We are looking for an enthusiastic administrator to support our customers and implement new functionalities and solutions who share our Trust values of kindness, respect, collaboration and ambition. This role has been developed to support the team and organisation through a period of change within the organisation. The role will require liaising with stakeholders, development of guidance, reporting/analytics, system administration and project management.
This is a great opportunity to develop transferable skills, whilst supporting our front line services, and working collaboratively with stakeholders across the organisation to provide an efficient and effective service. Our team is friendly, supportive and receives great feedback from our customers.
The role requires use of web-based systems, including ESR (Electronic Staff Record), timesheets and expenses solutions, and Microsoft Office applications. Full training on our systems will be provided to the successful candidate.
About us
At NCIC, we have an ambition to deliver outstanding hospital and health services to half a million people. Established on 1st October 2019, the Trust is creating a centre of excellence in providing rural and remote healthcare and provides a wide range of community and acute services throughout north Cumbria and beyond. We're responsible for delivering over 70 services across 15 main locations and we employ more than 6,500 members of staff.
Our 5 key principles demonstrate our belief in the delivery of 'safe, high-quality care every time'.
* Being a clinically led organisation
* Quality and safety at the heart
* A positive patient experience every time
* A great place to work
* Managing our money well
As an organisation, we are serious about supporting a diverse workforce that reflects our local community and are very much focused on being an inclusive and compassionate place to work.
Job responsibilities
Please see attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants.
Please note, due to changes implemented by the Government to the UK immigration policy, individuals who require a Health and Care Visa or a Skilled Worker Visa may no longer be eligible for sponsorship where the UKVI salary threshold is not met or if the occupation is not included in the updated Immigration Salary List (ISL). Applicants must check their eligibility to be employed in any role they are interested in applying for, prior to completing an application for employment. Any applicants who do not meet the eligibility criteria will not be progressed.
If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed an interview.
Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see our Policy for eligible vacancies.
Please ensure that you document evidence of meeting all the essential criteria in the supporting information.
If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered.
Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date.
Person Specification
Qualifications
* NVQ level 4 in Business Administration or equivalent qualification or level of knowledge.
Knowledge
* Experience of delivering presentations/training to an audience of varying understanding
* Good working knowledge of MS Office Suite.
* Current issues facing the NHS and the importance of quality data
* Electronic Staff Record (ESR) System maintenance
* Experience of payroll related systems
* Experience of devising course material
* Understanding of relational databases and/or principles of data flows across multiple systems
* Able to prioritise workload effectively and work to tight deadlines.
* Able to build and maintain effective relationships and work across a wide range of contacts
* IT literate - MS Office package
* Ability to provide and receive complex information.
* Excellent interpersonal skills including the ability to build working relationships with internal and external colleagues
* Analytical and problem-solving skills
* Good level of numeracy and literacy.
* Ability to work without close supervision and use own initiative
* Ability to work flexibly and to deadlines whilst under pressure, balancing conflicting workloads.
* Work methodically with accuracy ensuring attention to detail
Personal Circumstances
* Be able to attend meetings, deliver training region-wide independent of public transport, inside and outside of regular office hours, when required
Other Requirements
* Well Organized
* Approachable
* Demonstrate initiative
* Ability to work under pressure
* Polite and tactful
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
North Cumbria Integrated Care NHS Foundation Trust
£26,530 to £29,114 a year pro rata, per annum
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