We are looking to recruit a skilled, experienced and enthusiastic Pharmacy Technician to join our Practice in Old Coulsdon. You will work with our practice staff and pharmacist team to ensure safe, accurate and timely supply of prescribed medication. We are ideally looking to recruit full time but will consider flexible/part-time hours.
We would prefer you to work a hybrid working schedule with some time at the practice and some time working remotely.
Main duties of the job
Being an integral part of the Pharmacist team.
You will provide support to our multidisciplinary team, including GPs, Nurses, Clinical Pharmacists, ACPs, Paramedics, admin and reception teams. Responsibilities include coordinating discharge summaries and medication reviews, playing a central role in repeat prescribing processes, liaising with our patients, nursing homes, carers, hospital and community pharmacies, responding to medication queries, and updating medical records. You will also conduct data quality checks and audits on prescribing.
About us
We are a 19,000 patient training practice in South West London ICB. We focus on staff welfare and have a multidisciplinary team that includes Pharmacists, ACPs, Paramedics, Physiotherapists, Nurses, and Health Care Assistants.
We have high QOF achievements and are CQC Rated Good.
We support hybrid working and have close ties to other members of the Primary Care Team in Croydon, with strong active links with our PCN Practices.
Job responsibilities
The following are the core responsibilities of the Pharmacy Technician. There may be, on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels. The pharmacy technician will work within their scope of clinical practice and:
1. Respond to prescription requests from community patients, nursing/care home staff, pharmacy staff, and GPs, processing them within 48 hours for routine prescriptions and same day for urgent prescriptions. This can include re-routing prescriptions to out of hours pharmacies.
2. Process monthly prescriptions for nursing/care homes, checking for changes and adherence/over-ordering issues.
3. Use practice and CCG templates to record near patient monitoring for high risk drugs.
4. Identify blood tests, recalls and reviews using established protocols and forward these to the appropriate clinician.
5. Support and respond to medicines related queries from medical and nursing colleagues and from patients and relatives both face to face, via phone or via email. Queries can include issues with interactions or ADRs, availability of stock, swallowing difficulties, cost-effectiveness, urgent requests or extra supplies.
6. Review hospital discharge notifications and outpatient hospital letters and reconcile medication against current repeats, flagging up and correcting discrepancies.
7. Promote safe use of medication, reporting of medicines related incidents and proactively preventing safeguarding incidents.
8. Support the practice team with Chronic Disease management.
9. Support the review of care home procedures, making recommendations for potential improvements.
10. Observe the principles of clinical governance when developing policies, protocols, guidelines, SOPs and procedures.
11. Support practice prescribing budgets by ongoing monitoring, audit and analysis of drug use and support practices in reviewing, developing and enhancing cost-effective prescribing. This includes staying aware of latest QIPP and other cost targets.
12. Help review medication with the pharmacists and make recommendations for prescribing changes to improve outcomes and ensure prescribing of the most cost-effective product.
13. Use knowledge of GP computer prescribing systems and community pharmacy dispensing systems to advise on solving problems related to prescribing/dispensing and other areas to develop the skills of practice and pharmacy staff.
Person Specification
Qualifications
* Essential: NVQ Level 3 Diploma in Pharmacy Service Skills (QCF) plus Level 3 QCF Diploma in Pharmaceutical Science or GPhC accredited equivalent prior to July 2011
* Desirable: 2 years post-qualification experience. Experience of dealing with a range of clinical conditions and Primary Care experience.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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