Job Description
The Maintenance Technician at the Hilton Garden Inn Warwick is responsible for assisting with the operation, maintenance, service, and repair of equipment as assigned.
ESSENTIAL FUNCTIONS
1. Participate in the preventative maintenance program.
2. Perform tasks in a safe and efficient manner.
3. Assist with the operation, maintenance, and repair of equipment in guest rooms, public spaces, and hotel facilities.
4. Effectively and professionally communicate with guests, co-workers, and supervisors.
5. Ensure all fire and safety inspections and protocols are completed, and any discrepancies are corrected.
6. Collaborate with vendors and suppliers to discuss scope of, and products and materials used in, repair activities.
7. Obtain pricing and bids or develop cost estimates as needed.
8. Monitor tools, supplies, and inventories of the maintenance department.
9. Place orders with approved vendors as needed.
10. Maintain working spaces in a safe and clean condition.
11. Communicate directly with front desk for guest service request issues, housekeeping for work orders, General Manager for orders and capital expenditure projects.
12. Carry all equipment to be prepared to always carry out work tasks.
13. Perform other tasks/jobs as assigned by the supervisor or manager.
14. Other duties as assigned.
MINIMUM QUALIFICATIONS
1. Must have a positive attitude and willingness to learn.
2. Verbal and written communication skills.
3. Ability to react quickly and calmly in emergency situations.
4. Reasoning abilities are always utilized.
5. Basic maintenance skills required.
6. Proficient in the use of hand tools, power tools, and test equipment.
7. Must be proficient in Windows operating systems, Company approved spreadsheets, and word processing.
8. Must be able to convey information and ideas clearly.
9. Must have a desire to serve all guests.
10. Must be 18 years of age or older to perform this job.
QUALIFICATIONS
1. Technical, Trade or Vocational school degree.
2. Licensed in a trade (plumbing, electrical, HVAC, carpentry, etc.).
3. At least 2 years of work-related experience.
4. Experience in a hotel, apartment, or a related field.
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