Scope Akkodis are seeking a skilled IT and OT (Operational Technology) Engineer to join our team within the aerospace industry. This role requires a strong blend of IT and OT expertise, providing essential on-site support to ensure the smooth operation of both Information Technology and Operational Technology systems. You will be responsible for investigating, troubleshooting, and resolving issues across a diverse range of systems, applications, and hardware. This role is crucial to maintaining high standards of performance and security in our IT/OT infrastructure. As a member of our IT/OT team, you will play a vital role in supporting cutting-edge aerospace technology and maintaining high-performance operational standards. This is an exciting opportunity to work with advanced systems, collaborate with talented professionals, and grow within a dynamic and innovative environment. Must be willing to work in a 24/7 shift rotation to provide around-the-clock support. Responsibilities Oversee Aspire updates and manage Windows Server migrations Conduct hardware and software updates for OT applications, ensuring minimal disruption to operations Manage tooling application issues and ensure continuity of operations Support network connectivity across various platforms, including Wifi and machine-based networks Perform L1.5 ticket management using ServiceNow and ensure timely issue resolution Handle operating system issues and provide expert-level troubleshooting for various platforms and systems Document issues and solutions in Knowledge Management (KM) articles for future reference Implement automation initiatives to enhance efficiency and reduce operational downtime Ensure compliance with company and industry standards, including network and data security Required skills Experience with Windows OS and Windows Servers Familiarity with metrology applications Proficiency with ServiceNow for ticketing and ITSM Ability to manage and troubleshoot network systems Experience with GDPR compliance and data security best practices Knowledge of PC usage and related software packages Required experience Strong problem-solving skills and the ability to work under pressure Excellent communication skills, with the ability to document and convey technical issues clearly A team player with a collaborative attitude, capable of thriving in a fast-paced environment Detail-oriented, with a focus on maintaining operational accuracy and efficiency Willingness to learn new systems & applications Required education Education: Bachelors degree in Information Technology, Computer Science, Electrical Engineering, or a related field Experience: Minimum of 3-5 years in an IT/OT support role, ideally within the aerospace or manufacturing sectors ADZN1_UKTJ