The Role:
This is an exciting opportunity to join Nothing technology working within the growth marketing & ecom division. This role combines the strategic and creative aspects of digital merchandising with the operational management & execution required to ensure smooth website performance. You will be responsible for maintaining the online product catalog, optimizing user experience, implementing promotions, and ensuring the website runs smoothly on a day-to-day basis.
In addition, you will play a critical role in addressing ad-hoc requests related to the website, collaborating with cross-functional teams to improve the digital customer journey, and executing key merchandising strategies. This position requires a mix of analytical thinking, creativity, and operational excellence.
Digital Merchandising:
* Product Placement & Optimization: Manage the online product catalog, ensuring products are presented effectively on the website. Organize and optimize product categories, collections, and featured items to enhance the customer journey and maximize sales.
* Pricing & Promotions: Implement pricing strategies, discounts, and promotions across product pages. Coordinate promotional campaigns and ensure proper execution on the website.
* Cross-Selling & Upselling: Collaborate with the marketing and content teams to implement upsell and cross-sell opportunities on product pages and during checkout.
* A/B Testing & Performance Analysis: Conduct A/B tests on product placements, banners, and content to continuously improve conversion rates and user experience. Analyze performance data to identify trends, opportunities, and areas for improvement.
* Stock Management: Coordinate with inventory and supply chain teams to ensure product availability and accurate stock levels on the website. Handle product out-of-stock notifications and ensure timely updates for unavailable items.
Website Operations Management:
* Ad-hoc Requests: Manage ad-hoc requests related to website updates, content changes, and merchandising adjustments. This includes collaborating with design, development, and marketing teams to implement quick fixes or enhancements as needed.
* Content Management System (CMS): Update and maintain website content (e.g., product descriptions, images, banners) using the CMS. Ensure all content is accurate, up-to-date, and aligned with branding guidelines.
* Customer Experience Optimization: Collaborate with UX/UI teams to ensure seamless navigation, fast load times, and an intuitive shopping experience across desktop and mobile devices.
* Site Maintenance: Monitor the website for any operational issues, such as broken links, slow load times, or incorrect product listings. Working closely with a front-end engineer to troubleshoot and resolve issues promptly.
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