Recruitment Consultant - Executive Search - Tech Leadership
Deputy Head of Western Operations
Location: Port of Bristol, UK (On-site)
About the Role
My client is a leading provider of end-to-end finished vehicle logistics solutions, working with major automotive manufacturers, rental operators, leasing companies, and large fleet organizations. As a company built on strong values of trust and operational excellence, they are seeking an experienced Deputy Head of Western Operations to oversee a diverse portfolio of automotive customers at Port of Bristol/Royal Portbury Dock.
This is an exciting opportunity to play a key leadership role in managing operations and customer engagement across the Western division, ensuring efficiency, KPI achievement, and seamless cross-operation planning.
Responsibilities
* Acting as the primary point of contact for customers, ensuring operations meet agreed KPI and SLA targets.
* Liaising with internal teams, customers, Port Authorities, hauliers, and suppliers to drive operational excellence.
* Overseeing the day-to-day execution of logistics services, ensuring performance and efficiency targets are met.
* Supporting and leading strategic planning and operational improvements.
* Driving a high-performance and collaborative team culture.
* Producing reports in line with internal and client requirements.
* Developing and delivering business strategies to align with wider company goals.
* Ensuring all operations remain compliant with industry regulations and best practices.
Minimum Requirements
* 2+ years of experience in Operations and/or Account Management, ideally within the automotive logistics sector.
* 3+ years of experience in managing teams, including performance monitoring.
* Strong knowledge of Health & Safety best practices.
* A proven track record in strategic planning and change management in high-volume logistics.
* Experience in process documentation, work instruction creation, and planning.
* Familiarity with Lean tools and operational efficiency techniques.
* Proficiency in IT systems and Microsoft Office Suite.
* Project management expertise and the ability to prioritize in a fast-paced environment.
* A strong alignment with the company’s values of People, Customers, Integrity, and Innovation.
What’s on Offer
This role presents a fantastic opportunity to join a market-leading logistics company at a time of significant industry transformation and growth. You will be part of a dynamic, forward-thinking team where you can make a tangible impact on operational efficiency and customer satisfaction.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Management
Industries
Motor Vehicle Manufacturing
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