Senior Travel and Cruise Sales Consultant
Base Salary from £37,000 to £48,000 depending on experience + Commission
Office Based – Middlesex
Our client is a technology-led travel company that sells luxury holidays and cruises to direct clients.
You will handle the full sales and service cycle of a client's journey, being their single point of contact throughout the process. However, you will be supported throughout with the latest technology and a 24/7 team to assist you and the customer.
To be considered, candidates must have extensive tailormade travel and cruise experience.
This is an office-based role.
Role Responsibilities:
1. Follow up on incoming and existing enquiries and contact clients, primarily over the phone, to establish their travel preferences and build a relationship.
2. Prepare detailed, accurate, and high-quality itineraries, reflecting the client's interests, and selecting the most appropriate flights, accommodation, and excursions.
3. Maintain regular contact with clients over the phone, email, or face-to-face to ensure any changes and operational issues are communicated.
4. Design and sell bespoke cruise packages, including pre- and post-cruise stays, flights, and shore excursions.
5. Provide expert advice on cruise lines, ships, itineraries, and onboard experiences, tailoring recommendations to client preferences.
6. Promote and upsell cruise enhancements, such as cabin upgrades, drink packages, and excursions.
Experience Required:
1. Extensive tailormade travel sales and cruise knowledge experience is essential.
2. Confident user of Office365 suite of products.
3. GDS knowledge and experience.
4. Strong interpersonal skills with the ability to convert queries into sales.
Benefits:
1. Generous bonus scheme.
2. 20 days annual leave rising by 1 day per year of service to 25 days.
3. Pension.
4. Holiday discounts.
5. Fam trips.
6. On-site parking.
To apply for the Senior Travel and Cruise Consultant role, please email your CV, and a member of the team will be in contact to discuss your application.
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