To manage, maintain, and support data center operations, ensuring the availability, security, and optimal performance of IT infrastructure, including servers, storage, networking equipment, and power/cooling systems.
Key Responsibilities:
* Install, configure, and maintain servers, storage devices, and network equipment.
* Perform routine maintenance and upgrades to ensure system reliability.
* Support network infrastructure, including switches, routers, and firewalls.
* Troubleshoot connectivity issues and implement fixes promptly.
* Continuously monitor system performance and address hardware/software issues.
* Use diagnostic tools to analyze network traffic, server logs, and storage performance.
* Ensure physical and cybersecurity best practices are followed.
* Maintain compliance with industry standards (ISO, ITIL, GDPR, etc.).
* Monitor and maintain UPS, cooling systems, and power distribution.
* Work with facilities teams to prevent downtime due to environmental factors.
* Maintain records of hardware/software inventory, incidents, and maintenance schedules.
* Provide technical reports and recommendations to management.
* Work closely with IT teams, vendors, and service providers.
* Assist with disaster recovery and backup strategies.
Skills & Experience Required:
* Experience in data center operations, IT infrastructure, or network engineering.
* Strong understanding of server hardware (Dell, HP, IBM, etc.).
* Knowledge of networking (TCP/IP, VLANs, VPNs, DNS, DHCP).
* Experience with monitoring tools (Nagios, SolarWinds, PRTG, etc.).
* Troubleshooting skills in Windows/Linux environments.
* Understanding of virtualization (VMware, Hyper-V).
* ECS/CSCS certifications.
* Certifications (CCNA, CompTIA Server+, AWS, Azure, ITIL).
* Experience with cloud technologies (AWS, Azure, Google Cloud).
* Knowledge of automation and scripting (PowerShell, Python, Bash).
Educational Qualifications:
* Bachelor's degree in IT, Computer Science, or related field (preferred).
* Equivalent experience or certifications will be considered.
Working Conditions:
* Shift work and on-call availability may be required.
* Physical work, including moving equipment and cabling.
* Working in a temperature-controlled data center environment.
Seniority Level: Mid-Senior level
Employment Type: Full-time
Job Function: Engineering and Information Technology
Industries: Construction Hardware Manufacturing, Construction, and IT System Data Services
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