Role: Online Fulfilment Assistant
Location: American Express Stadium, Village Way, Brighton BN1 9BL, UK
Salary: Competitive
Hours: 35 hours, plus 5 home matchdays, to include evenings and weekends
Contract Type: Permanent, Full Time
Deadline Day: 17th April 2025
About Brighton & Hove Albion FC
We compete at the highest levels of football on a global stage while embracing our Sussex community spirit. At the heart of everything we do is our commitment to high performance, professional excellence, and making a positive impact.
Join us in delivering the best fan experience!
In this role you will be at the heart of the action picking, packing, and dispatching online orders. You'll also handle customer inquiries, keep our stock in check, and ensure date records are maintained. As part of this role, you will also unload and transport deliveries to the stockroom, ensuring any losses and damages are reported.
Your background
If you have previous retail or warehouse experience and thrive in a fast-paced environment, then we want to hear from you. We take great pride in providing exceptional customer service to our fans, so having outstanding communication skills is a must.
Apply now to be a part of the team who go above and beyond to support our fans.
Our values are essential to our success
Our values serve as guiding principles for how we connect with one another, our fans, partners and sponsors. As a club, we embody these values in everything we do:
- Treat People Well
- Exceed Expectations
- Aim High. Never Give Up
- Act with Integrity
- Make it Special
How we say thank you
In appreciation for your hard work and dedication, we are pleased to offer you a range of additional benefits, including but not limited to:
- Complimentary breakfast and lunch at both sites
- 23 days holiday rising with length of service (pro rata for part time staff)
- Rewards platform, which includes access to 900+ retailers, a wellbeing centre and more!
- Enhanced family policies
- Access to a gym and padel court at our training ground
- Priority access to match tickets and access to free WSL tickets for 2024/25 season
- In-house training programme and CPD opportunities
- Exclusive discounts and benefits from our partners and local businesses
Our commitment to EDI
We take pride in being an equal opportunity workplace that reflects the diversity of our society and the world around us. Our core values foster a strong ethical culture, enabling us to meet the needs of our diverse audience, both on and off the pitch. We welcome applications from individuals of all backgrounds, regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief, and marriage or civil partnership. If you require any reasonable adjustments to support your application, please get in contact.
Safeguarding is part of everything we do
We are committed to safeguarding and promoting the welfare of children, young people and adults at risk. We expect all colleagues and volunteers to share this commitment.
This position is UK-based and requires proof of the right to live and work in the UK. All job offers are conditional upon background checks, including a full 3-year reference history, DBS checks, and verification of your eligibility to work. Please note, we do not sponsor applicants without the right to work in the UK