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Operations Manager - Underground Services - Field Based - 40 hours per week, Preston
Client:
Location: Preston, United Kingdom
Job Category: Other
EU work permit required: Yes
Job Reference:
cedfa043a71f
Job Views:
6
Posted:
26.03.2025
Expiry Date:
10.05.2025
Job Description:
When it comes down to service, process and people; CET is the partner of choice. Our hallmark characteristics are quality, reliability and outstanding service.
Our highly skilled 250 employees are always prepared to go the extra mile to deliver excellence; it’s a cultural thing. As a result, we offer an unrivalled nationwide service you can trust; delivered by some of the most experienced professionals and technical staff in the business.
Ever since we were first established, back in 1988, we have been developing our systems and services to meet the changing needs of our clients.
CET provides a reliable, nationwide drainage investigation and repair service; featuring drainage mapping, CCTV surveying and 24/7 emergency drainage response.
Working for us is many things – exciting, challenging, rewarding but it’s never dull. You’ll work with a diverse mix of people in a buzzing atmosphere and be part of a welcoming, inclusive community.
If you have got the skills we’re after, you know what to do, apply now.
Applications from UK Mainland only.
The vacancy is for an experienced operations manager with a background in the drainage and water industry.
The Package
Basic Salary: dependant on experience plus car allowance and eligibility to participate in an annual employee discretionary bonus scheme.
All the additional benefits that CET can offer you can be found on our careers page!
Work Pattern: Monday to Friday (40 hours per week)
Location: Field/Home based (will be required to travel to Head Office sites in Walsall and Preston for team meetings)
Main Purpose of Role:
The key elements of your role will be to deliver exceptional service to both internal and external customers using the company's direct labour organisation.
Reporting directly to the Head of Operations.
Act as a point of contact for our direct labour and sub-contractors to assist and advise, ensuring maximum first-time resolution is achieved.
Extend the remit of this role to involve onboarding, monitoring, and auditing our sub-contractor network to ensure full compliance with all necessary company H&S requirements.
Provide all necessary training to allow DLO to undertake the role which will need to be maintained.
Ensure that all contractor calls are undertaken and completed on a daily basis.
Ensure that all DLO vehicles and works are compliant with current H&S regulations.
Responsible for delivering the day-to-day budgetary targets set by the business in relation to the field staff.
Monitor and control direct costs and materials.
Ensure that all and any overtime is monitored and is productive.
Complete DLO time sheets and approve any justified overtime.
Role and Responsibilities:
* Be included within the duty managers rota for being on call (currently one week in every five weeks).
* Deliver the direct labour budgetary figures on a daily, weekly, and monthly basis.
* Ensure the day-to-day performance of the DLO.
* Ensure that all DLO resources are used in the most efficient and cost-effective manner.
* Ensure that all company vans are maintained, repaired, and in a serviceable condition at all times.
* Day-to-day stores duties, ordering materials, plant PPE, etc.
* Control the day-to-day repairs of all ANSA plant and equipment.
* Planned plant maintenance of all ANSA plant and equipment.
* Travel to sites and undertake auditing and training as deemed necessary.
* Ensure that all Calibration is done on company equipment in line with current regulations.
* Responsible for the day-to-day running of ANSA on-site operation.
* Undertake site audits for DLO and sub-contractors.
* Undertake van audits for DLO and sub-contractors.
* Replenish consumables for DLO vans.
* Order and monitor all lining equipment.
* Assist with contact sub-contractors in relation to soaring and onboarding approved sub-contractors.
* Undertake background checks on contractors, both financial and DBS.
* Training of sub-contractors in relation to Eviid both mobile and on-site.
* Assist with managing the sub-contractor.
* Ensure that all sub-contractors are fully compliant with H&S.
* Travel to sites to deal with complaint issues and on-site resolutions.
Qualifications and Educational Requirements:
* IOSH managing health and safety – this is a prerequisite for this role.
* Minimum of 5 years managing a busy remote workforce.
* Minimum of 5 years experience in the operation of live from site operating methods.
* Fully able to make live from site liability decisions to guide on-site staff.
* Full working knowledge of Eviid Pro and its operation and appliance to the underground service operations.
* Minimum of 10 years experience within the drainage and water supply industry.
* Excellent understanding and knowledge of all necessary skills including investigation and repairs to both drainage and water supply systems.
* Excellent knowledge of all off main systems including all relevant regulations.
* Working understanding of all relevant building regulations.
* Working understanding of all relevant environmental regulations.
* Must have excellent understanding and knowledge of the drainage and water supply industry.
* Must have excellent understanding and knowledge of all necessary skills relating to drainage including off mains systems.
* Must have excellent knowledge of investigation and repairs to water supply systems both domestic and commercial.
We all have different skills here at CET, and that’s what makes us stand out. We all take pride in a job well done and share the belief that an inclusive culture is key to our success and vision for the future.
CET is an equal opportunity employer. We encourage diversity and are committed to creating an inclusive environment for all employees. We actively encourage applicants from all protected characteristics and commit to providing any reasonable adjustments or flexible working options required during the application and assessment process, and upon joining us.
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