Summary
You will support our payroll and bookkeeping team in processing clients employee wages, maintaining accurate financial records, and assisting with general bookkeeping tasks. This is a learning role designed to provide hands-on experience while you develop your skills in payroll administration and financial management.
Wage
£14,722.50 a year
Training course
Payroll administrator (level 3)
Hours
Monday to Friday, 9am to 5pm.
37 hours 30 minutes a week
Possible start date
Monday 28 April
Duration
1 year 4 months
Positions available
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you’ll do at work
* Processes payroll for employees of clients accurately and in a timely manner
* Maintain payroll processing system and records by gathering, calculating, and inputting data
* Answering questions about wages, deductions, attendance, and time records
* Entering invoices into various bookkeeping systems
* Adhere to company and payroll policies and procedures and complies with relevant HMRC laws and regulations
* Identify, investigate, and resolve discrepancies in data entered
* Honour confidentiality of clients and employees’ records
* Complete financial and payroll reports for record-keeping purposes, managerial and client review
* Perform the distribution of wages through production of online or email payslips and sending of information of net pay amounts to clients for the direct transfers to employees’ bank accounts
* Submission of the Workplace Pension Scheme data for each employer and submit to the relevant pension provider of the deductions of the contributions from the employer’s bank account
Where you’ll work
2 CHEAPSIDE
DERBY
DE1 1BR
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
College or training organisation
EMA TRAINING LIMITED
Your training course
Payroll administrator (level 3)
Equal to A level
Course contents
* gather, analyse and process payroll data and information
* resolve different types of queries that may be presented from payroll customers such as employees, clients, management, explaining and documenting responses
* deal with complaints, following processes and escalating complex situations
* meet client or customer needs in line with service level agreements
* provide customer service using agreed systems and processes, taking ownership for work applying agreed processes for checking
* adhere to deadlines and process schedules both internal and statutory, mitigating the impact on the business, employees and clients of deadlines not being met by reprioritising tasks when dealing with conflicting or changing demands
* select appropriate media for communication etc recognising the advantages and risks related to each method
* escalate concerns relating to deadlines in a timely manner, suggesting solutions
* use the appropriate communication media for each stakeholder for each situation. Examples may include ‘phone, face-to-face, email and letters, communicating and engaging professionally, accurately and appropriately, respecting the principles of data protection and confidentiality
* Build and maintain trust and sound relationships with stakeholders to deliver quality payroll services
* develop and maintain strong working relationships with team colleagues, supporting and collaborating to achieve results, seeking advice when appropriate within parameters of the role
* use computerised payroll software and spreadsheet packages such as MS Excel
* use systems and processes to support the payroll function. Examples may include the provision of accounting information and the Real Time Information submissions to His Majesty's Revenue and Customs (HMRC)
* gather, analyse and process payroll data and information
* resolve different types of queries that may be presented from payroll customers such as employees, clients, management, explaining and documenting responses
* deal with complaints, following processes and escalating complex situations
* meet client or customer needs in line with service level agreements
* provide customer service using agreed systems and processes, taking ownership for work applying agreed processes for checking
* adhere to deadlines and process schedules both internal and statutory, mitigating the impact on the business, employees and clients of deadlines not being met by reprioritising tasks when dealing with conflicting or changing demands
* select appropriate media for communication etc recognising the advantages and risks related to each method
* escalate concerns relating to deadlines in a timely manner, suggesting solutions
* use the appropriate communication media for each stakeholder for each situation. Examples may include ‘phone, face-to-face, email and letters, communicating and engaging professionally, accurately and appropriately, respecting the principles of data protection and confidentiality
* Build and maintain trust and sound relationships with stakeholders to deliver quality payroll services
* develop and maintain strong working relationships with team colleagues, supporting and collaborating to achieve results, seeking advice when appropriate within parameters of the role
* use computerised payroll software and spreadsheet packages such as MS Excel
* use systems and processes to support the payroll function. Examples may include the provision of accounting information and the Real Time Information submissions to His Majesty's Revenue and Customs (HMRC)
Your training plan
The Payroll Administrator standard is delivered in two elements; the CIPP (Chartered Institute of Payroll Professionals) knowledge units and work based projects designed by the provider, to meet employer needs.
The knowledge units outlined below are delivered via the CIPP online learning platform:
* National Insurance
* PAYE
* Statutory Sick Pay (SSP)
* Statutory Parental Leave
* Statutory Deductions
You will complete a knowledge check at the end of each unit, which will test your skills. The projects issued by the provider are as follows:
* Business and Customer Awareness
* Payroll (Core)
* Payroll (Pensions for payroll)
* Payroll (Technical)
* Regulation and Compliance
* Systems and Processes
The last three months of the qualification will entail completing the following as part of the EndPoint Assessment:
* Multiple-Choice
* Role Simulation
* Professional Discussion
Requirements
Essential qualifications
GCSE in:
* 5 GCSE's including Maths and English (grade 5)
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
* Communication skills
* Attention to detail
* Organisation skills
* Customer care skills
* Problem solving skills
* Administrative skills
* Analytical skills
* Team working
* Initiative