Job Title:
Principal ServiceNow Architect
Location:
Luton - Hybrid
Work Arrangement:
In Office: 3 days per week
The Opportunity:
We are seeking a visionary Principal ServiceNow Architect to drive a transformative overhaul of our technology ecosystem through ServiceNow.
The Role:
You will be the Technical Design Authority and Product Owner for ServiceNow interfaces, leading a global team of 36 top ServiceNow professionals. As a hands-on technical leader, you will shape integration strategies and drive transformation projects that align with our vision.
Essential Requirements:
* Proven experience delivering large-scale ServiceNow transformation projects
* Deep expertise in ServiceNow, particularly in data modelling, configuration, and platform architecture
* Strong understanding of data management principles, data modelling, and data governance
* ServiceNow Certifications (Administration and Implementation Specialist in at least 10 modules)
* Proficiency in ITSM and ITIL processes, with Certified ITIL v4 Foundation or higher certifications
* Knowledge of architectural frameworks like TOGAF 9+, IT4IT, and the Scrum (Agile) development process
* Solid grasp of ETL processes, data integration, and relational databases
* Exceptional problem-solving skills, with the ability to analyse complex data requirements and propose effective ServiceNow solutions
* Extensive understanding of IT infrastructure and its integration with ServiceNow
Benefits Package:
* Base Salary: £100,000 - £120,000 (DoE)
* Benefit Fund: 11%
* Car Allowance: £7,500
* Long-Term Incentive Shares: 10%
* Annual Bonus: 18% Increasing to 36% based on company performance
* Annual Leave: 25 days + Public Holidays + purchase an additional 10 days
* Healthcare: Bupa Medical Insurance
* Pension: 12% Matched Contribution
* Relocation Package: Available for eligible candidates