Radiology Administrator
Guildford Hospital | Diagnostic Imaging | Permanent | Full time | Includes weekend work
£23,887.50 per annum, depending on experience
37.5 hours per week
Main duties of the job
Your role will require you to facilitate Radiology bookings for all imaging modalities. You will be required to liaise with consultants and their secretaries, as well as any other stakeholders such as members of the Outpatient team and other departments within the hospital. You will need to communicate effectively with patients and deal with their enquiries in a professional and caring manner. You will be responsible for sending out patient information regarding appointments and results. You will need to manage, appraise, and interpret data, information and situations. This will include handling all enquiries efficiently and effectively and escalating where necessary, ensuring all data/information is entered, modified, maintained and presented accurately and efficiently using the appropriate electronic or manual system and format. Preparing standard and ad-hoc reports as required by the department, providing clinic management support.
About us
Nuffield Health Guildford Hospital provides high-quality healthcare working with leading Consultants to offer a range of services and treatments for preventing, diagnosing and treating a wide array of medical conditions and offer a wide range of complex surgery and services. We are proud to have received a "good" rating from the health care regulator, the Care Quality Commission (CQC). Our facilities include 49 en-suite patient bedrooms, 4 operating theatres, acute dependency and oncology units. We've been awarded the Macmillan Quality Environment Mark for cancer care and our Endoscopy service has achieved JAG accreditation. Our site is shared with an NHS Trust hospital, giving us access to their facilities. The working atmosphere is highly professional and stimulating, yet friendly and collaborative like that of a large family unit. The hospital is easily accessible from the A3 or M25 and we are located about 1.5 miles from Guildford town centre.
Job responsibilities
* Your role will require you to facilitate Radiology bookings for all imaging modalities.
* You will be required to liaise with consultants and their secretaries, as well as any other stakeholders such as members of the Outpatient team and other departments within the hospital.
* You will need to communicate effectively with patients and deal with their enquiries in a professional and caring manner.
* You will be responsible for sending out patient information regarding appointments and results.
* You will need to manage, appraise, and interpret data, information and situations. This will include handling all enquiries efficiently and effectively and escalating where necessary, ensuring all data/information is entered, modified, maintained and presented accurately and efficiently using the appropriate electronic or manual system and format.
* Preparing standard and ad-hoc reports as required by the department, providing clinic management support.
About the person
* Competent IT and keyboard skills
* Good communication/interpersonal skills
* Good organisation and analytical skills
* A good knowledge and understanding of medical terminology is desirable but not essential.
* Candidates must also be prepared to undertake training as necessary for the role.
* Able to partake in the rota system to ensure administrative cover as required
* Previous experience in an administrative role is desirable
Benefits
We want you to love coming to work, feeling healthy, happy and valued. That's why we've developed a benefits package with you in mind. Here, you can choose from a range of fitness, lifestyle, health and fitness wellbeing rewards, such as free gym membership, health assessments, retail discounts and pension options. At Nuffield Health, we take care of what's important to you.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Stirling Road Guildford Surrey GU2 7RF United Kingdom
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