How you'll make a difference
As part of the Licensing Team, you will support the Council in all aspects of licensing regulation, administration, and enforcement, aimed at ensuring public safety, protecting the environment and preventing public nuisance.
This post is restricted to permanent and temporary employees of South Gloucestershire Council only.
What will you be doing?
1. It will be your responsibility to record and investigate complaints and take appropriate enforcement actions as necessary. You will ensure all communication records, evidence, and information gathered are stored and handled in line with legal guidelines.
2. You will carry out inspections and surveys, present reports on any matters arising and take necessary action. This includes serving notices, taking statements and issuing formal cautions. Subsequently you will attend any licensing hearings when necessary, to provide evidence.
3. You will inspect and place public notices, required to be displayed by applicants and by the Licensing Authority, such as a notice of review of premises licence under the Licensing Act .
4. It will be your responsibility to visit licensed premises, traders and residential dwellings, to administer and enforce licensing functions.
5. Using your experience and knowledge, you will provide accurate specialist advice to service users on agreed policies, ensuring that effective relationships are established and maintained.
6. It will be important for you to plan and organise projects and cases to achieve defined council policy outcomes, in accordance with agreed standards and timescales.
What we need from you
7. It is essential that you are educated to degree standard or equivalent or can demonstrate relevant knowledge and experience.
8. We require you to have experience of delivering local authority regulatory licensing work or equivalent.
9. You will have appropriate specialist knowledge of licensing and other regulatory related issues, as well as a good understanding of the service delivery environment, in order to provide excellent customer service.
10. You must be able to manage your workload, prioritise and respond to demands, to ensure both customer satisfaction and legislative requirements are met.
11. Given the nature of this role, communication is key and you must demonstrate the ability to communicate effectively with service users, professionals and partnership agencies.
Please note that due to the nature of this role it is a requirement of employment that an enhanced Disclosure and Barring Service (DBS) check is obtained for this post.