Description
About this role
Research Engagement Services (RES) Specialists provide world-class service by engaging directly with clients, prospects and vendors to coordinate requests with Gartner Research & Advisory Experts. Successful Specialists demonstrate a passion for client service, strong problem-solving skills, and a willingness to learn with a high degree of ambition and drive. In the role of RES Specialist, you will act as a liaison between internal and external Clients and the Gartner Expert community to problem solve around our clients most pressing technology and business-related questions and problems.
What you’ll do:
* Provide research and resources to business leaders to help improve their businesses.
* Read industry research and develop understanding of complex topics.
* Provide executive level customer service.
* Build strong working relationships with the Gartner Research & Advisory Expert community and receive unlimited access to all Gartner research content.
What you’ll need:
* Bachelor's degree
* Time management and organizational skills.
* Written and verbal communication skills.
* Analytical mindset.
Who you are:
* Technologically savvy: able to quickly learn new systems and tools.
* Positive attitude towards KPIs and targets.
* Strong interest in business and technology along with a willingness to learn.
What we offer:
* Competitive salary, generous paid time off policy, charity match program, Medical, Dental & Vision Plans, Parental Leave, Employee Assistance Program (EAP), Matching 401K and more!
* Collaborative, team-oriented culture that embraces diversity.
* Professional development and unlimited growth opportunities.
Ready to grow your career with Gartner? Join us.
Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company’s career webpage as a result of your disability.
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