Job Description Your success in this role will depend on your excellent communication skills, meticulous attention to detail, and practical abilities. You’ll play a key part in upholding company policies and meeting deadlines, all while delivering exceptional service to Informa customers and colleagues. The purpose of this role is to ensure the timely and accurate allocation of monies to customer accounts. Informa takes the security and privacy of company, colleague and customer data seriously and you are responsible for working securely and supporting this within your duties. As the Cash Applications Specialist you will be expected to assume the following key responsibilities plus any other reasonable duties as required: Process bank statements and update matching rules within the system when applicable Input and process daily cash receipts from statements, cheques and credit cards Performing standard cash allocations Reconcile associated General Ledger Reconcile SAP, bank postings and MCAS daily where appropriate Action refund payments by appropriate method Prepare bank reconciliations for all bank accounts controlled by the SSC Investigation and resolution of all reconciling items identified in the reconciliation process Prepare reconciliations for all credit card and petty cash balance sheet accounts where applicable Prepare reporting on cash movements to assist cash-flow analysis where applicable Preliminary Investigation and resolution of unidentified and unapplied payments Allocation of such unallocated payments to appropriate systems Allocation and reconciliation of funds pertaining to Agent Order Files (SSC Specific) Liaison with internal and external customers Resolution of queries from both internal and external customers Preparation of reporting credit balances (SSC Specific)