Royall Leatherhead, England, United Kingdom
This range is provided by Royall. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
Operations Lead @ Royall | Live Events Recruitment
We are looking to hire a Client Services Executive, ideally with experience already working for an events agency, or similar creative agency.
Are you an organised, detail-oriented professional with a knack for building strong relationships? We're looking for a motivated Client Services Executive to join our dynamic team and provide top-notch service to our valued clients. If you're passionate about delivering exceptional service and ready for your next challenge, this is a superb opportunity to join a global experience brand.
What You’ll Be Doing:
1. Provide high-quality customer service through phone, email, and other channels
2. Build and nurture strong client relationships
3. Efficiently process client requests and enquiries
4. Manage client accounts and maintain accurate records
5. Assist in preparing reports and presentations for clients
6. Resolve client issues swiftly and professionally
7. Contribute to improving client service processes
What We’re Looking For:
1. Proven experience in a client-facing role, ideally in a professional services environment
2. Excellent communication skills, both written and verbal
3. Strong administrative and organisational skills with great attention to detail
4. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)
Why You'll Love Working With Us:
1. Discretionary Annual Bonus (based on performance)
2. Health Insurance & Wellbeing Day
3. Pension Contribution (4% from employer)
4. Commission for any new client business you introduce
5. Flexible working: 3 days in-office per week, with some flexibility
Ready to make an impact and help us deliver excellence? Apply now and let’s chat about how you can be a part of this fabulous team!
We are urgently recruiting for this role, please get in touch asap.
Seniority level
Entry level
Employment type
Full-time
Job function
Administrative and Project Management
Industries
Events Services, Office Administration, and Administrative and Support Services
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