Aviation Operational Manager Location: Heathrow T3 Annual Salary: £48,672 per Year SECURE ONGOING POSITIONS - START DEPENDANT ON REFERENCE CHECKS. Are you ready to make a difference and be part of an exceptional team at one of the world's busiest airport? We are currently recruiting candidates for the position of Operational Manager to build upon reliability and quality of service within Heathrow Airport. If you're passionate about delivering top-quality service and want to work in a dynamic, fast-paced environment, we want to hear from you Your responsibilities as an Operational Manager: To oversee and take accountability of the cabin cleaning operations. Ensure weekly operational and people management reports are submitted within a timely manner Effectively build and maintain a strong relationship with clients and suppliers Proactively managing the operations inclusive of resource management and planning Responsible for on-site risk assessments Manage projects parallel to one another and ensure they are completed within a timely manner Demonstrate Innovation to internal processes and procedures enabling positive change to benefit the company and its client Must be solutions focused, and have worked in a high paced environment Responsible for ensuring SLAs are met and/or delivered above or on target expected Management of financial budgets in line withbusiness development, inclusive of purchase order sign offs and operational budget Establish KPI gaps and reinforce training and H&S to all current and new staff Ensurethe operation is in line with the required standards set by LHR airport and legislated requirements Motivate, allocate, supervise and performance manage the leadership team Drive culture of excellence in customer service Ensure the staff remain compliant with all H&S and Airport bylaws whilst active in the operation and within the terminal areas, including the correct use of PPE Report any vehicle or equipment faults as they arise and ensure they are rectified in a timely manner by liaising with the relevant companies. Oversee the vehicle and equipment maintenance contracts via regular meetings, ensuring any costs remain within budget and the vehicles meet the HAL regulations Ensure that the team remain compliant in relation to all training requirements, including medicals, airside driving permits, vehicle driving and operating training Respond immediately to all accidents and report to the Senior Management Team and liaise directly with the HAL (when required) Take any action require following the assessment/investigation of any accidents Liaise with the airport authority for any changes to vehicles, equipment, uniform etc for the team About the Operational Manager within you : Previous Management Experience preffered Excellent Written and Spoken (face to face and phone) communication skills Excellent Numeracy Skills Ability to show initiative in developing the role and work with minimal supervision Ability to work flexibly in a small team, building strong day-to-day relationships with colleagues Full UK Driving License High level of commitment and flexibility required Benefits of working for our client as an Operational Manager: 24/7 GP : Both you and y our immediate family can speak to a UK-based GP from the comfort of your own home Mental Health support and Life Event Counselling Get Fit Programme Financial and legal support Cycle to work scheme Access to Lifeworks, our innovative employee app where you can find: Perks : discounts, gift cards, cash-back, and exclusive offers; Life : Search for resources and tools on topics ranging from family and life to health, money and work; Support : Online chat or telephone service for urgent support in a crisis If this role appeals to you, and you have the skills and experience needed, please apply online today with your most up to date CV, or text us with your full name and ' Ops Manager ' on 07884864968 and we shall give you a call to discuss in more details about the opportunity. Staffing Match Security Checks: In line with CAA regulations, you will be required to undergo the following prior to commencing work: Basic UK criminal record check An overseas criminal record check will be required for any period of over 6 months in countries outside the UK Full 5-year history 5-year address history If the role requires airside access additional checks and security interviews will be conducted Staffing Match will obtain all references, you do NOT need to have been working for the whole 5 years, it can also include unemployment / travelling / education periods etc we just need proof of what you have been doing for the last 5 years and addresses that you have been living at.