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Job Category:
Customer Service
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Job Reference:
3ac45ac40630
Job Views:
2
Posted:
24.03.2025
Expiry Date:
08.05.2025
Job Description:
Thorn Baker Industrial Recruitment are looking for an experienced Trades Client Services Manager to work for a POS/POP/Print manufacturing business based in Leicester. This position is a straight permanent position.
The Job:
* Working Monday to Friday 8am-5pm with a 4pm finish on a Friday
* Salary is negotiable up to £40k per year depending on your experience
* You will be required to deliver outstanding customer service through excellent communication and attention to detail
* On a daily basis, you will be required to manage new trades client briefs, understand them and prepare them for processing within the business
* You could be dealing with multiple briefs at any one time and this can involve estimating, development, manufacturing and despatch phases
* Keeping your clients fully informed of progress is essential
* You will be involved in all aspects of the project cycle from start to finish
About You:
* Previous experience in either a POS or POP or Acrylic manufacturing or Print background is required
* Experience in a Client Services Manager role is ideal
* However - a proven account manager or a project manager would be considered if they have direct contact with trade clients
* Have good interpersonal skills
* Have excellent time management/multi-tasking skills and able to prioritise effectively
* Have excellent reporting skills
* Have excellent IT Skills (MS Office)
* Be comfortable building and maintaining effective client and internal relationships
* Have exemplary levels of attention to detail
* Have strong written and verbal communication skills
* Be target driven with an ability to work independently and efficiently
For further information, please call our office on 0116 429 3102 or email [emailprotected]
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