We are looking for an experience Business Administrator to join our team within the Accredited Centre at Birmingham Community Healthcare NHS Trust.
As part of this role you will provide support to the Accredited Centre Manager and tutors who deliver on a range of apprenticeship programmes, as well as the wider staff where training and development occurs.
The post holder will be responsible for administration duties within the Accredited Centre. Setting up training programmes and the co-ordination of functional skills classroom based learning and other classroom based learning hosted by the Trust's Accredited Centre, as instructed by the Accredited Centre Manager.
The post holder will be responsible for the inputting of data and the maintenance of robust administrative systems and processes to support the running of the Trust's Apprenticeship Centre which is subject to rigorous OFSTED inspections and Awarding body audits. Therefore, the post holder must have experience with the OFSTED and City and Guilds processes within a training environment which must include sound knowledge of data requirements needed for National Government Systems.
Working for your organisation
Health & Safety at Work
Attention is drawn to the responsibility of all employees to take reasonable care for the health & safety of themselves and other people who may be affected by their actions at work.
Equal Opportunities
Birmingham Community Healthcare NHS Foundation Trust is committed to being an equal opportunities employer and welcomes applicants from people irrespective of age, gender, race and disability
Safeguarding
It is the responsibility of all staff to safeguard and protect children and adults at risk at all times and staff must report any concerns as per Safeguarding Children and Safeguarding Adults policies, which are available on the Trust's intranet. Every member of staff must undertake regular mandatory safeguarding training at a level relevant to the role.
Main Duties
• To co-ordinate the setting up and monitoring of attendance on both internal and externally held classes that the Accredited Centre provide.
• Reporting non-attendance of learners to both the Accredited Centre Manager and the learners' Line Manager
• To monitor the Accredited Centre inbox and deal with queries as necessary
• Booking of rooms/venues for courses as instructed by Accredited Centre Manager
• To input, update and maintain Accredited Centre and Trust databases as appropriate
• Answer telephone calls and walk-in queries regarding Accredited Centre matters
• Advertising Accredited courses on organisation's Intranet
• Liaise with learners and their managers effectively
• Responsible for creating class registers and liaising with Trainers (internal and external), collecting in of registers and inputting onto OLM
• To cancel courses/venues as instructed by the Trust's Accredited Centre Manager
• To carry out invigilation on Centre exams
• The post holder will work with the Accredited Centre Team to ensure the smooth running of any audits/inspections
• Liaising with Trainers and Accociate Trainers to ensure the smooth running of the training, i.e. photocopying relevant training materials required for set courses To set up training rooms and equipment to ensure that Trainers are appropriately supported
• To facilitate induction and other training events as required
• To produce training packs including the development of presentations using Microsoft PowerPoint and Word to support the delivery of apprenticeships within the Trust's Accredited Centre
• To trouble shoot and problem solve when equipment is not working, i.e. Learning Assistant
• The post holder must be competent in minute taking, as the minutes will be open to OFSTED and City and Guilds Audits
• To carry out all aspects of administration within the Accredited Centre
To undertake other duties commensurate with this grade of post in agreement with the relevant line manager.
This advert closes on Thursday 23 Jan 2025