Job Summary
An exciting opportunity has arisen for an experienced outpatient supervisor to join our small, friendly team within the Children's Centre in the Princess of Wales Hospital.
In this role, you will provide comprehensive outpatient clinic admin support to the consultants, associate specialists, and other allied health professionals, as well as supervisory duties over the outpatient clinic admin & clerical staff. We seek a candidate who can work independently, collaborate effectively with others, and take initiative when needed.
The ideal candidate will have excellent supervisory skills, alongside a passion for delivering high-quality customer care.
If this sounds like the right opportunity for you, we would love to hear from you!
Main duties of the job
The post holder will provide and maintain a high quality administrative and clerical service to the outpatient department. Working as part of the multi-disciplinary team will help to achieve the highest standards for children and their carers.
The post holder will be responsible for the smooth running of the department. They will ensure that arrangements for the various clinics are in place and that clerical support is available as necessary. The post holder will be responsible for audit of waiting times and will assist the Operational Support Manager in the collation of these statistics.
The post holder will work independently within UHB policies and procedures. In a changing service, tasks and roles may alter accordingly.
About Us
Cwm Taf Morgannwg University Health Board is part of the NHS Wales family. Our Health Board provides primary, secondary and community health and wellbeing services to around 450,000 people living in three County Boroughs: Bridgend, Merthyr Tydfil, and Rhondda Cynon Taf.
We Live By Our Core Values
* We listen, learn and improve
* We treat everyone with respect
* We all work together as one team
We are a proud local employer; around 80% of our 15,000 workforce live within our region, making our staff not only our lifeblood of our organisation but of the diverse communities that we serve.
Date posted
04 February 2025
Pay scheme
Agenda for change
Band
Band 4
Salary
£26,928 to £29,551 a year per annum
Contract
Permanent
Working pattern
Full-time
Reference number
110-AC011-0225
Job locations
Princess of Wales Hospital
Coity Road
Bridgend
CF31 1RQ
Job Description
Responsibilities
The post holder will be responsible for the following:
1. Providing a high-quality administrative and clerical service to the outpatient department.
2. Ensuring smooth operation and coordination of clinic schedules.
3. Conducting audits of waiting times and assisting in the collection of relevant data.
4. Working independently and adhering to UHB policies and procedures.
Person Specification
Experience Essential
* Previous clerical and/or reception experience in an NHS setting
* Previous experience of working in a setting with Children & their parents
Desirable
* Previous Line Management Experience
Qualifications & Knowledge Essential
* Knowledge of medical terminology
* Knowledge of a range of office practices and procedures
Desirable
* Management/Leadership Qualification
* Knowledge of DMS, WCP and ifit
* ECDL certification or equivalent computer skills qualification
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website.
Employer details
Employer name
Cwm Taf Morgannwg University Health Board
Address
Princess of Wales Hospital
Coity Road
Bridgend
CF31 1RQ
Employer's website
https://joinctm.wales/ #J-18808-Ljbffr