Fairmont St Andrews are looking for an experienced F&B Operations Manager to assist the Director of F&B with managing the smooth operation of all Outlets, while ensuring that all areas maintain Fairmont Hotels & Resorts Standards.
A little more about what you will be doing:
* To take responsibility for the checking of schedules, incentives for Food and Beverage Sales, and training.
* To ensure that the standards of service are adhered to and exceeded on each shift.
* To attend to all guest requests, being constantly aware of anticipating guests needs.
* Keep records of purchase orders and expenses.
* Manage staff recruitment alongside of the Talent & Culture department.
* Attends to complaints concerning food and beverage services.
* To reorder stock as and when required.
* Maintain records of stock levels and financial transactions.
* To audit stock.
* Adhere to and be trained in liquor laws and regulations.
* Assess and review customer satisfaction and preferences.
* To oversee any problems that arise.
* Observe workplace hygiene, occupational health and safety, and security procedures.
* Responsible for keeping payroll in line with revenues.
* Responsible for P & L preparation for Food & Beverage areas.
* Responsible for monthly forecasting and reporting to accounting on F&B areas.
Qualifications:
* Similar experience in a five-star Hotel is preferred.
* Must be eligible to live and work in the UK.
Additional Information:
* Competitive salary.
* Staff shuttle service to/from St Andrews.
* Complimentary staff canteen.
* 50% off dining in our Food and Beverage outlets.
* Employee rates for Spa treatments and green fees.
* Access to gym and pool services.
* Growth opportunities.
* On-the-job training.
* Regular social events.
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