Supermetrics is looking for a Delivery Manager to join our Product Development Team in Helsinki or Dublin. You can also work fully remotely from the UK. Delivery Managers at Supermetrics partner with product, engineering & design teams to deliver product initiatives. These initiatives span a complex product roadmap, delivering outcomes to drive the evolution of Supermetrics from a pipeline to a platform. You’ll have the chance to flex your delivery toolkit across the SDLC, as being in charge of the ‘when’ means the opportunity to drive workstreams through Ideation, Discovery, Delivery and Adoption. Managing stakeholders and clear communication is second nature to you, and you’ll come from a technical background delivering all types of platforms, products & services. The ability to change, adapt and be fluid in ambiguous situations is key, whilst being able to build consensus and understanding amongst teams to drive key outcomes and successful delivery is all in your wheelhouse. Agile coaching is also something you can apply pragmatically by giving a ‘just enough’ process for teams to apply in their day-to-day. Your day-to-day work and responsibilities include: Leads the delivery of software initiatives for cross-functional teams, using emotional intelligence to understand and apply a delivery-first mindset Drives a continuous improvement culture in implementing best practices when it comes to team or program delivery Has the ability to context switch at speed, work through ambiguity, provide clear delivery direction and partner with the engineering, product & design managers to drive outcomes Be able to understand complex engineering concepts and explain them simply and clearly to a non-technical audience Coordinates and drives quarterly roadmap planning to ensure all teams have their next quarter planned effectively well before the quarter starts Act as an agile coach and team facilitator as and when needed, have a solid understanding of agile concepts, and be able to explain them without resorting to buzzwords Tracks, improves and reports upwards on team velocity and performance Work in partnership with the cross-functional team leads to identify, track and mitigate dependencies, risks & uncertainties whilst ensuring accurate reporting and visibility up and down the organization Is a team advocate, understanding & reporting on team health through the SDLC whilst protecting the team as and when needed This position is for you if you have… Must Have: Managed software initiatives/programs or projects across cross-functional product, engineering & design teams Strong relationship and stakeholder management skills and ability to manage competing expectations & priorities A solid understanding of the SDLC, and what good likes like and how to partner with teams to deliver product outcomes Confidently be able to influence without authority and act as a mediator and negotiator between teams to manage dependencies and risks and create mitigation plans Should Have: Agile coaching or scrum master experience to guide teams in what delivery means for them Experience driving cross-functional planning cycles, alleging delivery plans with product strategy and vision, alongside company OKRs Used a technology-first toolkit ranging from Atlassian, Slack, Gsuite, Miro or similar types of delivery tools Could Have: Proficient in technical concepts related to APIs or Experience working with data-intensive products reliant on third-party integrations. Experience with SaaS products catering to a global customer base as well as familiarity with marketing analytics and data visualization tools is an advantage Benefits we offer: Competitive compensation package, including equity Great work equipment, and home office allowance for those working in our fully remote locations Health care benefit and leisure time insurance Annual 1000 euros of personal learning budget Sports and wellbeing allowance Benefits may differ depending on your location, check out the full list here supermetrics.com/careersbenefits. Hear why our team likes it here at supermetrics.com/careers/life-at-supermetrics. Get to know our Engineering team at supermetrics.com/careers/engineering. LI-Hybrid LI-FullTime LI-MiddleToSeniorLevel